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    customer receives error

    error reading the order from the applet parameters this is usually a programming issue but is probably due to corrupt network transfer of the web page etc

    received loading Credit card details page...

    have carried out complete site refresh but message still appears

    what do we need to do?

    #2
    Hi Edmund

    What is your site URL? I'll take a look at it and come back to you. It may be a problem with your .class files.

    Ben
    Ben Popplestone
    Ecommerce website software

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      #3
      error revisited

      Ben
      been in touch by phone, class files suspect need to upgrade to version 4.1 but i cannot find the download available any where on the site can you point me in the right direction...

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        #4
        Edmund

        The latest version 4 can be downloaded from www.actinicdownloads.com/v4. If you are not currently using v4.1.0, you will need to download this full version and upgrade before you can download and apply the v4.1.1 patch.

        Ben
        Ben Popplestone
        Ecommerce website software

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