Error on uploading site for the first time ........

[simonwar]

Hi All,

I get this error when I click on Web > Update Site, in normal mode.

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There was a problem with the database

Operation: Opening the [Setup3] table

Invalid cursor state

Action: Contact your Actinic reseller or Actinic Support as appropriate
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This is my first attempt, I have had network settings from my Host an Actinic experienced host, and they are OK.

Any thoughts, Simon.

[Duncan Rounding]

Sounds like you may have a corrupted database. Make a backup then try and do a database 'compact & repair' in access - see if that helps.

[simonwar]

Compacting did it ....

However I have another error now........ small steps!
A new thread is imminent.

S.

[pinbrook]

keep it all in one thread Simon, its easier for us to see the history/full story.

Quite often an old post will clear up a new one or visa versa

[pinbrook]

Simon

Heres a thread re the duplicate image error message you get

http://community.actinic.com/showthr...plicate+images

[simonwar]

Aaaaaaarrrrrghhhhhhhh!

ERROR 1

I am now at the stage were Actinic is rejecting names of files that I have named, I have read the thread and understand the problem.

Some filenames conflict. All files being sent to the web site must have unique names. Please check the list of files in Advanced | Additional Files.

Some of the following files must be renamed before an upload can occur. Once the files are renamed, reselect them in the Actinic.

As a test I changed a few file names and re-run the "Update Website", and the rename files were removed from the list..... excellent.

BUT

New file names appeared that weren't on the the original list !!!!! WHAT???

WHAT IS THE SITUATION ON FILE NAMES, IF I HAVE TO GO THROUGH EVERY FILE NAME I WOULD LIKE TO KNOW NOW

AND KNOW THE RULES.... THE PROCEDURE..... EXACTLY ....NOT IMPLIED OR SUGGESTED.

I HAVE OVER 500 SECTIONS, ALL WITH TWO IMAGES AND I'LL BE BUGGERED IF I'M GOING TO DRIBBLE THORUGH THIS PROCESS PIECE MEAL.

ACTINIC WHATS THE STORY ON IMAGE NAMING, IS IT IMPLICITLY DEFINED IN THE AUG?

ERROR 2

Actinic also warns me of.....

Warning: The HTML templates specify source files (with "SRC=" commands) that reside in directories other than the acatalog directory on the web site. Actinic can not handle these files and they are being omitted from the list of files to upload.

No source files in the templates should have a path. Store them in the site specific directory locally, and they will be uploaded to the Actinic web directory.

So what are we saying ? My wonderfully organised structure of folders and directories was a waste of time ?

Are we saying that all images should be in the Site1 directory, or ONLY images I have referenced in say CUSTOMVAR's or embedded HTML ?

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Aaaaaaarrrrrghhhhhhhh!
S.

[wjcampbe]

Simon,

You can have the most wonderfully complex folder setup on your hard drive but when the files are uploaded, Actinic will place all of the files (with the exception of your Brochure home page), in the /acatalog/ folder.

If you have a filename duplicated in several folders, to Actinic these should all be the same file, and only one file of that name will be in /acatalog/.

Although it can be a bit of a clutter, you are better putting everything in the Site 1 folder, if you cannot otherwise ensure every filename is unique.

[simonwar]

Bill,

You make a lot of sense! I now understand this clearly.... bugger!

Q1. Any thoughts on why the error message produced a different result the second time I ran the Update Website ?

Q2. If I duplicate products with an image at the same location, does Actinic understand this and not attempt to duplicate ?

I suppose i should be grateful for Actinic's diligence in only uploading site details of good integrity.

I am that, S.

[wjcampbe]

Simon,
Q1 - This is a warning that there is a hard coded image in the one of the templates (a common error is to include a full local hard drive path to an image - which works fine on the local PC but does not work on the website).

I do wish this error was more specific, and named the filename concerned, but unfortunately it does not. Do you have a SafeBuy logo referenced, maybe? Or do you have an image folder that is outside Site 1?

You can ignore this message and continue the upload, then look at the uploaded site to see what image is missing. Otherwise, its just a trawl through all the templates looking for an image path where there should not be one.

Q2 If you mean - point two products at the same image - Actinic will have no problem with that, and will only upload the one image file. If you mean something else, can you provide a bit more explanation.

hth

[simonwar]

Also,


Q1. Do I have to change any CUSTOMVAR's pointing to files from:

\PreviewHTML\myimages\section1\myimage1.gif

to

\myimage1.gif

Q2. If so, I obviously have to do it with HTML inside !!<>!! tags

Q3. Also, am I suppossed to ADD files to the Additional Files table in Advanced > Additional Files.
What does this actually do ?

S?

[wjcampbe]

Q1 Most definitely! Sorry - never crossed my mind that it was possible to do that. You should move myimage.gif to the Site 1 folder and reference it as /myimage.gif - see that / not, and never \ on a [added]*NIX [end add] website. There is a checkbox on the Customvar where you can indicate this is a filename.

Q2 - No, just enter the name and tick the Is Filename box

Q3 If you have pages that are produced outside Actinic that you want uploaded to the same webspace (perhaps a custom 404 file) or images that are referenced by non-Actinic pages, images that are hardcoded into an Actinic page (using !!< >!! in a fragment for example) then those filenames should be added here.

Actinic keeps a table of filenames in the database. As you build your site, each new page gets added to this table. Additional files lets you add "additional files" that are not created within the Actinic User Interface.

[simonwar]

Not ONE image uploaded ...

Well not sure what I did wrong but not one single image uploaded.
No not one, not even an Actinic generated dot.

I get this warning;

Warning: The HTML templates specify source files (with "SRC=" commands) that reside in directories other than the acatalog directory on the web site. Actinic can not handle these files and they are being omitted from the list of files to upload.

No source files in the templates should have a path. Store them in the site specific directory locally, and they will be uploaded to the Actinic web directory.

However both the following files did not upload;

A) http://www.esafetysigns.co.uk/acatalog/hdr_r2_c1.gif

B) http://www.esafetysigns.co.uk/images...riskassess.gif


Now as far as I understand it, (A) should work and should have been uploaded without any problems ?

And (B) should have been moved to the /acatalog level as suggested in this thread and therefore i assume any links made to it are automatically modified too..... to quote Bill ...

You can have the most wonderfully complex folder setup on your hard drive but when the files are uploaded, Actinic will place all of the files (with the exception of your Brochure home page), in the /acatalog/ folder.

Any thoughts, S.

[wjcampbe]

OK - there is no index file on your /acatalog/ folder so I ended up with a listing of all files.

Where are your images on the hard drive. Are they in or inside site1?

The top right navigation - the view basket and checkout have links to Act_PreviewWarningPage.html?ACTION=

The quicksearch go button image is uploaded, and would seem to prove that Actinic is uploading images when it finds them.

I would hazard a guess that you may have moved your images in response to the earlier thread, but not gone through Actinic, reselecting the images in their new location. This means there are no images correctly referenced in Actinic.

[pinbrook]

A will work if hdr_r2_c1.gif is located within site1 on your PC, therefore actinic can find it to upload

If you aren't using acatalog/index.html as your catalog index page and have used another name you still need to upload a dummy index.html file to prevent people for being able to see the contents of the folder

Personally I always keep the actalog folder with index.html.

However if you use customvars for pathnames i'm not sure how actinic will handle these images - my best guess is they will need to be in additional files.

My preference is always to put all images in site1

[simonwar]

Thanks folks, here goes.....

Bill first....

1. The Home Page in Actinic was ticked "Make Home Page" and is called index.html and now I believe is active, check it again if you will.
www.esafetysigns.co.uk

2. My images reside in a folder called images in Site 1, as originally recommended by Nadeem Rasoll of Actinic when I first bought the software.
e.g. Sites\Site1\images\header\hdr_r2_c1.gif

3. The Checkout and Basket, I haven't a clue what to do here, I simply used the button details as presented by the Actinic template Retro, and assumed Actinic would do the rest.... appreciate any help on this one.

4. I see the quicksearch go button too, but isn't this a "form" button common to HTTP and not a specific image ?

5. I did rename images but checked and reset them in Actinic. Actinic will not let you navigate around Products and Sections unless linked infomation is correct. Try it, change an image link that isn't there and you cannot APPLY the change.

Now Pinbrook,

1. Actually it seems that hdr_r2_c1.gif is in a folder on my C: Sites\Site1\images\header\hdr_r2_c1.gif. But as Bill suggests and Nadeem at the start of my development that this was OK, Actinic would move them accordingly on upload???

2. I am using Actinic Home Page as the Website Home Page, it is called index.html, and I think this is OK now,

3. I can appreciate that links/images in CUSTOMVAR's and html !!<>!! tags need to be translated manually. OK.

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I will percevier, however I am confused because the template I used is a modification of the Retro template, which as recommended has all of its images in the Site 1 root. NONE OF THESE IMAGES UPLOADED EITHER.

Still need help, Simon.

P.S. I notive that I have lots of bad links like P_shop.html, I will get to these as I start to resolve the images issue.