Website updates or refreshes failing

[GuyB]

I have Win XP SP2 plus all the latest updates and about a month ago my Actinic website updates started to fail, likely to have been after and MS update. Normally I get time out errors and the "retry" does not work. I have a workaround, which is to disable Windows Firewall during the update. I have an Exception setup for 'Catalog - internet sales application' but this doesn't solve the problem. Any ideas please?
Thanks Guy

[Duncan Rounding]

This thread may help:
http://community.actinic.com/showpos...66&postcount=5

Many others have had problems FTPing with windows firewall - search the forum and you may find some solutions. Otherwise hopefully someone can post settings that they have used. Personally I (and I believe many others) have disabled it and use another firewall such as zonealarm.

[pinbrook]

Personally I (and I believe many others) have disabled it and use another firewall such as zonealarm.

and I do the opposite, use Router firewall and XP, wouldn't touch zone alarm!

so the moral of the story is to use which ever firewall you are happy with but just ensure it is configured properly