Hi
I am hoping someone can please clarify something for me.
As our client is new to ecommerce an initial idea was to setup using a hosting package with SSL and process the order by punching the number into an existing PDQ terminal in the shop. As orders via the web increase the possibilty of using a company like worldpay would be considered.
I am advised by Barclays that it is not possible to do this even though I consider both telephone orders and orders collected via Actinic will be effectively 'Customer not present'. They advise me to use something like EPDQ which will involve costs of £25/month + 10/month chargeback protection + higher percentage per transaction. In addtion to this it seems I have to also pay securehosting another charge to host the payment forms which ups the cost somewhat!
I have read other postings which indicate to me that people are processing through a normal PDQ terminal.
What are the issues ? Is using the PDQ terminal and not going the EPDQ route viable/legal ?
Thanks for any help
Trevor
I am hoping someone can please clarify something for me.
As our client is new to ecommerce an initial idea was to setup using a hosting package with SSL and process the order by punching the number into an existing PDQ terminal in the shop. As orders via the web increase the possibilty of using a company like worldpay would be considered.
I am advised by Barclays that it is not possible to do this even though I consider both telephone orders and orders collected via Actinic will be effectively 'Customer not present'. They advise me to use something like EPDQ which will involve costs of £25/month + 10/month chargeback protection + higher percentage per transaction. In addtion to this it seems I have to also pay securehosting another charge to host the payment forms which ups the cost somewhat!
I have read other postings which indicate to me that people are processing through a normal PDQ terminal.
What are the issues ? Is using the PDQ terminal and not going the EPDQ route viable/legal ?
Thanks for any help
Trevor
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