Prices in cart

[Lee_Daniels]

Dear All,

I'm currently testing our price schedules ( ie 5% off retail ) and whilst I can see 'Retail price' and 'Your Price' on the online catalog all ok, when the option to 'add to cart' is taken, it's the retail price that's used rather than the discounted price.

I've tried hiding the retail price ( via the Buyer tab ) to try to force the discounted price to be used but this didn't work. I've checked the support FAQ, and searched the posts here but still couldn't find the answer.

I'm sure it's an 'obvious' option somewhere but can't seem to find it.

Thanks in advance,

Lee
( an actinic newbie )

[cdicken]

Lee

This is not behaving as it should. The price schedule price should always be used in the cart - there is not an option in the application to turn this on or off.

I would suggest deleting all *.fil files from your 'Site1' folder on your PC and also from the 'acatalog' folder online (if you can). Then go to 'Web | Refresh Website'. This will force Actinic to generate all-new pricing data.

[Lee_Daniels]

Thanks Chris ... that did the trick.

Lee