1 and 1 servers & cgi-bin

[auztin100]

Hi,

I am trying to get actinic to upload to a 1and1 host, but keep getting a 403 forbidden error, i have set the cgi-bin folder to 755 permission and the acatalog folder to 777, but still get the same problem,

Any other ideas ?

Thanks.

Austin Harvey.

[Duncan Rounding]

Try manually creating the cgi-bin directory first with an ftp client.
Also try a Network Test in Actinic and see what errors are reported.

There are usually no problems with 1and1 servers once the network settings are set up correctly.

[auztin100]

Thanks

Thanks,

I have just done that, and here is the error reported.

Actinic received an request forbidden error from the web server. The server is not properly configured to allow Actinic to run CGI scripts from the cgi-bin. Run Web | Configure Web Site Details... to review your web site configuration.

then:

The test script failed to execute on the web server. The error could be caused by several things. Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts.

Many thanks for you help.

Austin Harvey.

[auztin100]

Also

Also here are the exported settings.

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 5
SCRIPTEXT .pl
SMTPHOST auth.smtp.1and1.co.uk
WEBSITEURL http://www.tp-trading.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.tp-trading.co.uk/acatalog/
CGIBINURL http://www.tp-trading.co.uk/cgi/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST ftp.tp-trading.co.uk
PATHTOCGIBIN /cgi/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG ../acatalog/

[Duncan Rounding]

Export your network settings, remove any username and password info, then post the settings here - 1and1 users can then compare their settings against yours.

[auztin100]

Mind Reader

Think I read your mind ! :0)

[Big_Dave]

I have my site hosted with a 1and1 Business Pro service. I have not set any permissions. I just manually created a 'cgi-bin' then installed Actinic on my pc.

Everything and I mean everything worked fine and first time. No problem.

I asked 1and1 which package they recommended as I wanted to run an Actinic shop and they said 1and1 Business Pro.

As far as I am aware, apart from the cgi-bin creation everything should work without tinkering.

If it doesn't I suggest you email or telephone 1and1 support and explain exactly what you are trying to do.

Good luck
Dave

[Duncan Rounding]

This what I have (which may depend a little on your directory structure):
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST auth.smtp.oneandone.co.uk
WEBSITEURL http://www.mydomain.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT true
FTPMAXRETRIES 30
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.mydomain.co.uk/acatalog/
CGIBINURL http://www.mydomain.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST www.mydomain.co.uk
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /mydomain/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

Note the spelling of cgi-bin and also the paths.

[auztin100]

Ok thanks all,

Still no luck, maybe we need to upgrade the hosting type then, its a "instant website" at the moment, so maybe it wont allow cgi scripts to run ??

Thanks again.

Austin Harvey

[Duncan Rounding]

What do you mean 'instant site'?
You best option with 1and1 is the Linux hosting, Business or Business Pro.

[Duncan Rounding]

Just had a look - I think you're right there is no mention of cgi for that hosting package.

[wjcampbe]

If you have used the web creator that 1 & 1 provide, you will have to get rid of that and also reset the landing page for the domain before Actinic will work. I remember having to do this for someone else earlier this year, and yet another last year.

[NormanRouxel]

You said you were using a cgi-bin directory. However you have

PATHTOCGIBIN /cgi/

try

PATHTOCGIBIN /cgi-bin/

that's what works for me on 1&1 Business / Linux.

[auztin100]

Thanks

Hi,

Well thank you to everyone, the solution was to upgrade to a business package, rather than the "instant website".

So a message for anyone in the future using 1and1 make sure you use at least a business domain.

thanks again to everyone for there help on the matter.

Best Regards,

Austin Harvey
http://www.tp-trading.co.uk
http://www.girlsofelegance.co.uk