Sequential Invoice Numbering?

[BrianCurtis]

Hi,

I am in the process of sorting my bookwork and noticed that for some strange reason, my invoice numbers generated within the store defaulted back to 00000001 for no apparent reason (back in Dec)?

Can anyone tell me what they think this is please?

Aslo, as part of my on-line service I offer d-loadable files and these generate invoices with no value as they are free to paying members. Is it possible to force a product like this (free one) to NOT generate an invoice? It is making the bookwork/paperwork/printing seem unecessary for products with a £0 value.

Cheers

Beej

[Jan]

Have you moved servers at all, the order number is stored in a file on the server and so resets to 0 if you do this.

For you second question it looks as if you mean to ask if orders need to be generated rather than invoices, if this is the case then you can copy the files onto the server and the user can download by clicking on a link to the files.
If you do this you will loose some useful information though like the details of the person that has downloaded the files. We do this for our free software trials.

Regards,

[BrianCurtis]

Hi Jan

Thanks, you are correct we did move servers that's that problem sorted!

Not sure what you mean re: the second question? I have Premium Memberships wth price schedules set to paying members. these hidde products contain d-loadable files with monthly updates and have to be secure. Of course, each time one is d-loaded it generates an invoice (receipt) which is sent to them and comes into actinic.

I just wondered if you could force a product not to generate a receipt/invoice so it is simply a secure d-loadable file accessible to those who have paid to become members.

Hope that makes sense?

Thanks . .

Beej

[Jan]

If you want to use the Actinic digital download to supply the files to the customers then you will get an order for each one, however you can have sections that can only be accessed by logged in customers so you could provide plain downloadable files there and then you would not get an order when they were downloaded.

Regards,