More countries needed!

[WYB_Jason]

I am currently using Actinic V7 and am having a problem getting the country drop down menu to appear.

What I am getting now is the text United States and it looks like a hidden input field that passes this information to the next page.

Can someone point me to the correct template that I should use to get the country drop down menu and/or what I need to modify in the template.

Kind Regards,
- Jason

[acompton]

If you are missing countries in the Invoice Address, then it could be something in the Tax Zone if using Advanced Tax.

If you're missing countries in Delivery Address, then it will be the Delivery Zones in the Postage Classes

Alan Compton
www.greenknightgames.co.uk
Great board games and cards games you won't find in the High Street

[vivyan_wyb]

We are missing the countries dropdown on the first page of the checkout process. The page where it asks you for your country and state before it asks you for your personal information.

I need to know which template page contains the code to draw the drop down menu of countries.

Thanks,
Vivyan

[acompton]

Is it under the title "Select Invoice Location" or "Select Shipping Destination"?

You'll probably find that the list box is generated by a NETQUOTEVAR and can't be edited, unless you want to hand-code it. If you do that you will probably mess up something else (like the postage calculation

Alan

[vivyan_wyb]

The thing is that it is currently "hand-coded". I need to know which template inside the actinic folder to find this section so that I can put it back to the "NETQUOTEVAR" variable.

Thanks

[acompton]

Try Act_Order02.html

Alan

[cdicken]

I think it's actually Act_LocationSelectTemplate.html. You can grab an untouched one of these from the 'Formats\Themes\BusinessCSS' folder.

[vivyan_wyb]

Thanks for the help.

I looked at Act_LocationSelectTemplate.html and I've got this in the file:

	<TR>
		<TD WIDTH="200" ALIGN="LEFT"><FONT FACE="ARIAL" SIZE="2" COLOR="NETQUOTEVAR:REQUIREDCOLOR">NETQUOTEVAR:LOCATIONPROMPT</FONT></TD>
		<TD WIDTH="200" ALIGN="LEFT">
<FONT FACE="ARIAL" SIZE="2">NETQUOTEVAR:LOCATIONCOUNTRY</FONT>
		</TD>
		<TD WIDTH="200" ALIGN="LEFT">
<FONT FACE="ARIAL" SIZE="2">NETQUOTEVAR:LOCATIONSTATE</FONT>
		</TD>
	</TR>

But online the code for the country looks like this:

<td align="left" width="200"><font color="#ff3300" face="ARIAL" size="2">Country:*</font></td>
		<td align="left" width="200">
<font face="ARIAL" size="2"><input id="lstDeliveryCountry" name="LocationDeliveryCountry" value="US" type="hidden">United States
</font>
		</td>

How does Actinic gerenrate 'NETQUOTEVAR:LOCATIONCOUNTRY' and how to get it to generate a dropdown, instead of the hidden variable.

Thanks again.

[acompton]

So it's not hard-coded then. It's being generated by Actinic.
Have you tried adding some countries to your postal zones?
It's in View | Business Settings | Shipping and Handling | Shipping Bands

Alan

[vivyan_wyb]

Alan,

I checked those postal zones. There's a bunch already setup in there for different countries.

What I am doing is upgrading a site from Actinic 6 to Actinic 7. Everything else has upgraded correctly. In the Actinic 6 version, the countries are displaying correctly with the dropdown. In the Actinic 7 upgraded version, the drop downs are missing.

Thanks for the help.
Vivyan

[cdicken]

Vivyan

I think someone needs to take a look at your v7 snapshot and find out why only the United States is appearing. You can register an email support question via http://www.actinic.co.uk/support/register.htm