Hi
We are using Sage line 50 financial controller with Actinic via Actinic link
I have an order in Actinic which I cannot seem to export to Sage via the link as I receive an error message saying:
SO102554813 contains adjustment which can not be transferred. Transfer has been skipped.
The order in question is for a product for £1.49, which has a p&p charge associated with it of £2.50. After the order had been placed in Actinic, I added a manual adjustment of -£2.50 to cancel the postage charge as the item was collected from us.
Any ideas as to why Sage/Actinic is objecting to transferring this order into Sage?
Many thanks for any help
Sarah
We are using Sage line 50 financial controller with Actinic via Actinic link
I have an order in Actinic which I cannot seem to export to Sage via the link as I receive an error message saying:
SO102554813 contains adjustment which can not be transferred. Transfer has been skipped.
The order in question is for a product for £1.49, which has a p&p charge associated with it of £2.50. After the order had been placed in Actinic, I added a manual adjustment of -£2.50 to cancel the postage charge as the item was collected from us.
Any ideas as to why Sage/Actinic is objecting to transferring this order into Sage?
Many thanks for any help
Sarah
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