Compulsory Card Details

[Little Lou]

Hi there

I can't find any answers to this - any suggestions.

Plastic Card payments can be in a variety of formats, some have start dates, some doen't, some have Issue Numbers some don't etc. When setting up card payments in Business Settings is there anyway to cover yourself for all the possible combinations.

For example Switch Cards - we set it up with requirements for a Start Date and Expiry Date but have found that some Switch Cards don't have Start Dates so those customers come a cropper on check out.

If we remove the requirement for a Start Date we can find that when we put some Switch Cards through our Swipe Machine we need to know the Start Date and have to contact the customer again.

It just seems rather hit and miss.

[I-CC]

For each card you list within the payment options under cards, you can assign CVV2 (3 or 4), start, end and issue for switches...

For switch cards, you create 2 types (1 within issue and 1 without), but think this is installed as standard, but could be wrong.

This all assumes you are not using an online credit card processing provider, as they do all of this this which Actinic does not interact with in OCCP mode, just acts on it in direct receipt of card details mode.