Announcement

Collapse
No announcement yet.

General Script Error - cannot "add to cart"

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    General Script Error - cannot "add to cart"

    Hi, can anyone help me?

    I closed my shop temporarily for a few weeks by Deleting the Catalog. I then Undeleted and added more products and updated the site. Having carried out several spot checks, the same error keeps coming up (which I suspect is true for all products):

    A General Script Error Occurred
    --------------------------------------------------------------------------------
    Error: The specified product (reference CP05) has just been removed from the catalog. Please return to the catalog and continue shopping. If you press the Refresh or Reload button on your browser, the removed products will no longer be visible in the catalog. We apologize for the inconvenience.
    --------------------------------------------------------------------------------
    Press the Browser back button and try again or contact the site owner


    I then searched through this forum and read all threads relating to this error.

    I have now refreshed the site, checked that "Act_Productline.html" does have "NETQUOTEVAR:PRODUCTFORMBEGIN" and "NETQUOTEVAR:PRODUCTFORMEND" in the template.

    I have also purged all deleted files (there were 2 brochure pages and small Catalog sections) and tried to update the site, but the following error then came up in Actinic while updating:

    Error generating HTML pages: Section : Online Catalog

    I'm at a loss!

    Any help is greatly appreciated - thanks

    - my site is: www.velvetboutique.co.uk

    Jeda

    #2
    Hi Jeda

    Just done a quick check on your site, and yes you are right, <FORM> tags seem to be okay. What I would suggest is getting you site checked out by support. You can raise an email support on http://www.actinic.co.uk/support/register.htm. They may ask you for your snapshot, so they can pinpoint where the problem is coming from.

    Kind Regards
    Nadeem Rasool
    SellerDeck Development

    Comment

    Working...
    X