customers lost at checkout

[BPJ553]

Hi. I've had a couple of customers take the time to call me and tell me that they didn't feel comfortable that my check out was secure. I have the SSL, and it is secure but I get the following each time -

In explorer I get a pop up saying 'this page contains both no-secure and secure items. Do you want to view non secure items?' (Or something similar.)

In firefox, the golden padlock has a red line through it.

Question. Would any of you be kind enough to help me figure out what on my check out pages is not secure? Then I can remove them, as I think its costing me sales.

My site address is www.merlinarcherycentre.co.uk

Thanks very much

[Duncan Rounding]

Try removing the Google tracking code from the page to see if it's related to downloading the js (http://www.google-analytics.com/urchin.js) from an insecure server.

[dscontroller]

I think same as Duncan. Try removing the urchin code!

David

[wjcampbe]

OR replace it with the https link G offer as an alternative for secure sites.

[BPJ553]

Thanks. I'll give it a go.

[BPJ553]

Yes, that was it. Thanks again.