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    Missing comments from cancelled orders

    Maybe I'm being slow here but...

    If I cancel an order line Actinic asks you to enter comments explaining the reason for the cancelled line. These comments then vanish ans I can see no way of looking at them again. Is there a screen I'm missing where you can see these cancelled line comments?

    Thanks,

    Mark.
    Mark Lowery
    Lomo

    #2
    Hmm...point.

    You can at present see this message in the Invoice or in the Order Detail table under sCancelMessage field. I am checking with the development team whether this was intentional or is a bug.
    Krithika Chandrasekar
    SellerDeck

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    E-commerce software by SellerDeck

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      #3
      Was there any progress on this issue Krithika?
      Mark Lowery
      Lomo

      Comment


        #4
        Hi Mark

        Sorry, forgot to post earlier. I checked this with the development team. The ability to view the order adjustment comments in the UI itself has been added to the wish list and will be considered for future releases.
        Krithika Chandrasekar
        SellerDeck

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        E-commerce software by SellerDeck

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