Offine Preview has stopped working

[figment]

Very stupidly I upgraded to IE7 before finding out it screwed everything up! I have reverted back to IE6, but since then the offline page preview has stopped working.

It seems to go thru all the motions but doesn't launch explorer to show anything.

I would very much appreciate any suggestions for solutions.

Cheers
Steve

[figment]

Please ignore - problem solved. My computer was having a "Microsoft Moment"

[Duncan Rounding]

Was the 'moment' also there when you were trying IE7? Others, including Actinic, say that IE7 appears to be working fine for them.

[figment]

Not sure. When I installed IE7 all the images in preview stopped loading, the font changed etc etc......all bad. I looked here and noticed that others had been having problems with IE7 andf that the solution was "go back to IE6" which I did. I'm not sure whether it was a problem with IE7 or the change back to IE6 that screwed up the defaults.

However, in the light of your comments about others having no problems with IE7 now, why am I? The only thing I can see from the comments is that I am storing the images outside of my Actinic site directory....but why should that matter?

Steve

[GraemeG]

I have broken images in the preview in IE7 in Business4....

The problem is caused as Actinic generates an initial "/" in the img code.

<IMG SRC="/C:/Inetpub/wwwroot/

instead of

<IMG SRC="C:/Inetpub/wwwroot/

Can this be fixed in Perl, or is this exclusive to the s/w?

[Nadeem]

Hi Graeme,

This is built within the executable so I'm afraid it cannot be changed

Kind Regards

[figment]

So....does Actinic 7 work with IE7?

Steve

[glennmac]

Preview not refreshing in IE7

I installed IE7 at the weekend. On trying Actinic the Content page preview worked only erratically. On hitting 'Apply', there was no change in the preview. I had to click on another product/section and then back to the original to view it properly. Checked and double-checked IE options - all OK. Got frustrated and reinstalled IE6 - everything now OK. Anyone with similar problem - or better still - anyone with a solution? Glenn

[Mike Hughes]

This is a guess, but it sounds like IE7 might be cacheing the page differently. Try going through your internet options and see if setting the 'check for newer versions of stored pages' to 'every visit to the page' makes a difference (in IE6 this is under internet Options> Temporary Internet Files > Settings.

Mike

[GraemeG]

Hi Graeme,

This is built within the executable so I'm afraid it cannot be changed

Kind Regards

So, are we to lose the offline preview facility now or will Actinic provide a new modified exe file...?

I can see this being an issue with all your versions.

[Nadeem]

Hi Graeme,

I'm afraid we wouldn't produce a new exe, as we have discontinued v4 for some time now. v4 has been retired for some time now. Normally we would provide patches for v7 and v8, but nothing before that.

Kind Regards

[GraemeG]

It looks like I'll have to sort it myself then (nothing new there)

I can't see the point of upgrading beyond this version as none of the newer versions offer anything like the complexity I've added by re-writing the Perl in V4.

The one slightly annoying thing is knowing that this issue would be corrected in the same way across all versions, yet only the newest s/w will be made available..

[figment]

Hi Naseem

Will you be producing a fix for v7 -if so in what timescales.

Thanks

Steve

[Nadeem]

Hi Steve

I'm afraid I can't give a timescale on when this issue is going to be fixed. From our testing with IE v7, we haven't seen any issues, Some of our Support use IE7 with Actinic v7 and v8 and they haven't report problems, even with customer snapshots. But this is still being investigated currently, and I will post this information onto development

Kind Regards

[davidbenson]

I installed IE7 at the weekend. On trying Actinic the Content page preview worked only erratically. On hitting 'Apply', there was no change in the preview. I had to click on another product/section and then back to the original to view it properly. Checked and double-checked IE options - all OK. Got frustrated and reinstalled IE6 - everything now OK. Anyone with similar problem - or better still - anyone with a solution? Glenn

I have the same problem but didn't realise it might be IE7 that could be the cause. Other people seem to have mis-understood the problem and are thinking it's the main page/site preview that's not working.

I noticed it last night when trying out a change to text etc. and checking to see how it looked to find the preview pane was not updating without going back through the product content tree and re-selecting the changed product.

Hope someone has an answer as I have to change the text content of about 500 items within the next week and make other changes as well.