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    #1

    Scripts suddenly not working..

    Hi,

    for some reason the CGI-BIN on my site has been deleted, i get this error when i try and upload...

    "Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration."

    and no one can order anything ont he site.

    what do i have to do to correct this?

    thanks,
    Jack
    Tags: None
    #2
    Here's what I would do.

    1. ftp into your site to see if the cgi-bin has really been deleted or actinic just can't find it.

    2. Look in the acatalog folder for *.ord files. these are existing order files and I would back them up onto a PC for security.

    3. If the cgi-bin has been deleted, then create one again and do a full site refresh.

    4. If the cgi-bin still exists, then check the permissions are 755 (not 644) and/or check the network settings in actinic.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

    Comment

      #3
      Hi,
      there is a CGI-BIN filder in the same folder where the HTML folder is on the site. in the advanced network setup it says the CGI-BIN folder should be ina folder called "Scripts".

      Do i have to create a folder called Scripts in the same directory as the CGI-BIN and put the CGI-BIN inside the Scripts folder?

      Comment

        #4
        No, you don't need anything called scripts.

        Have you had the site working before or is this a new site? Can you give a link to the site for us to look at (you can always edit it out later if you want).

        Mike
        -----------------------------------------

        First Tackle - Fly Fishing and Game Angling

        -----------------------------------------

        Comment

          #5
          www.monkeybike.co.uk the web site has been working for 3 years now, with almost no problems.

          Comment

            #6
            where does the CGI-BIN folder need to be created? and is it the same for everyone else?

            Comment

              #7
              For some reason all the website links think the cgi-bin scripts are in a 'scripts' directory, when they appear to be in the cgi-bin directory.

              Can you export your network settings into a text file and then copy and paste them here in the forum. (remember to overwrite your ftp username and password).

              Mike
              -----------------------------------------

              First Tackle - Fly Fishing and Game Angling

              -----------------------------------------

              Comment

                #8
                network settings

                Comment

                  #9
                  HTTPPROXYMODE 0
                  HTTPPROXYADDRESS
                  HTTPPROXYPORT 80
                  HTTPPROXYUSER
                  HTTPPROXYPASSWORD
                  FTPPROXYMODE 0
                  FTPPROXYADDRESS
                  FTPPROXYPORT 21
                  FTPPROXYUSER
                  FTPPROXYPASSWORD
                  SCRIPTID 1
                  SCRIPTEXT .pl
                  SMTPHOST localhost
                  WEBSITEURL http://www.monkeybike.co.uk/
                  IGNOREPASSIVEERRORS true
                  USERELATIVECGIURLS false
                  PATHTOPERL /usr/bin/perl
                  USEENHANCEFTP true
                  FTPCLIENTTIMEOUT 6000
                  FTPRETRYDELAY 3000
                  FTPSILENT false
                  FTPMAXRETRIES 3
                  FTPCONNECTTIMEOUT 18000
                  SMTPAUTHREQUIRED false
                  SMTPUSERNAME
                  SMTPPASSWORD
                  CATALOGURL http://www.monkeybike.co.uk/acatalog/
                  CGIBINURL http://www.monkeybike.co.uk/Scripts/
                  PATHFROMCGITOCATALOG ../html/acatalog/
                  CODEBASE ./
                  FTPHOST
                  FTPUSERNAME
                  FTPPASSWORD
                  PATHTOCGIBIN mainwebsite_cgi/
                  USEPASSIVEFTP true
                  FTPPATHFROMCGITOCATALOG /home/monkeybikecouk/mainwebsite_html/acatalog/

                  Comment

                    #10
                    Try a cgi-bin URL of http://www.monkeybike.co.uk/cgi-bin/

                    I've got a site hosted with a server that uses a directory called mainwebsite_cgi for the scripts, and this cgi-bin URL works for me.

                    Comment

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