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address missing in receipt e-mails

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    address missing in receipt e-mails

    Strange. Everythings been working fine, then yesterday I get an order receipt (I get copies of all of the 'order received' confirmation e-mails that go out to customers) and it had NO shipping address and NO invoice address.

    In actinic both addresses are there. I thought it was a one off but then I get another one that just lists the shipping address only. Again in actinic both addresses are there.

    I have had orders between them and after them that are all 'normal'.

    Any ideas what happened?
    John

    #2
    Hello John

    Which store were these orders from? Perhaps there might be something in the error logs. Is there a distinct blank space to suggest that this information might have been stripped out due to some reason or do they look 'normal' like other emails?
    Krithika Chandrasekar
    SellerDeck

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    E-commerce software by SellerDeck

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      #3
      Crazydaves. It just had a blank space where the address should have been. It hasn't happened since so I will just monitor the situation.
      John

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