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    fatal error with snapshot

    can anyone help?

    when i try and import a snapshot from a memory pen (from my pc to my laptop) it comes up with a fatal error (File ExportFiles.cpp, Line 297) - Archive error 13 - Extract selected files call failed

    Library error - Error creating file ........\CommonOCC\Thumbs.db! has been caught.

    What is it? and can it be fixed?

    thank you,

    nathan

    #2
    Thumbs.db is a system file used when you use the preview files option inside Windows Explorer - try deleting the file from the source prior to taking a snasphot to see if that resolves


    Bikster
    SellerDeck Designs and Responsive Themes

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      #3
      ok thanks a lot

      ps. i took your advice and left off the flashing text

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        #4
        Originally posted by nathansnippe
        ps. i took your advice and left off the flashing text
        Good man - you knew it made sense


        Bikster
        SellerDeck Designs and Responsive Themes

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          #5
          Hi again,

          i can't find tha Thumbs.db program file i looked manually and used search. i found ones for other sites and various data just not for the specific one i want. will it be called something else?

          thanks,

          nathan

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            #6
            This might be why you can't see Thumbs.db...
            Thumbs.db is a hidden file. In Windows Explorer go Tools|Folder Options|View and select Show hidden files in Files and Folders|Hidden files and folders.

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