"Search key not found" error during upload - help!

[ripegifts]

Hi there,

I keep getting numerous errors saying "The search key was not found in any record" during upload. Could someone please tell me what this means and how to fix it?

Thanks so much!

[RuralWeb]

Hi Shelly, Welcome to the forum. I see you have a new site and several problems juding by your other posts. So may I suggest that you contact the designers who will know the site better than us as they will have been playing with the code to get it working or contact Actinic support who offer 30 days support for new users.

[ripegifts]

Actually, our site has been around for a while, so no 30 day freebies, I'm afraid. I did contact the designers. They weren't sure and I won't be able to get any more help without paying for a support contract. Can anyone offer some help for free?

[RuralWeb]

They weren't sure

Not much hope for us then!

[ripegifts]

Okay, so I just restored from the previous backup and re-did my changes. Upload went smoothly, no more errors. Panic over. Now I'm off to do a full site snapshot...