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    Quantity missing from Invoice

    Hi all.
    A site which is currently live and recieving orders is showing some quite odd information on the Actinic invoice printout.

    no matter how many products are being ordered, the quantity section on the invoice says 0.
    ive tested it just a little and the mail that gets sent to the customer is returning the correct quantity.

    if anyone can shed light on this rather abnormal problem, it will be much appreciated.
    (im looking your way Mr. Dicken )

    thanks,
    James
    homepage - http://www.deborched.com

    #2
    Are you using components. If you are check your pricing schedule
    Owner of a broken heart

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      #3
      the site IS using components but they dont effect the price.
      check the shop out at http://www.van-guard.co.uk

      should have posted the url before

      James
      homepage - http://www.deborched.com

      Comment


        #4
        The invoice shows the quantity shipped not the quantity ordered, are you shipping your order lines before you print the invoice?

        Regards
        Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
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          #5
          D'OH!!

          ok thats probably it
          what a muppet

          James
          homepage - http://www.deborched.com

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