major problem with upload

[alexanderpreece]

hi,

i have had this problem before but not this bad.

i try to upload and everything is ok until it gets to sending catalog files, then it comes up with " error retry" i have to select cancel the another window pops up with some thing along the lines of " cant upload becasue of ftp" i then press continue and sometimes it works and sometimes this comes up with this error on the ftp which then my whole nav bar becomes unworkable.

i am not too sure but i have a different home page than actinic as i find better to edit not too sure if this is causing the problems?

please help as my home page is currently not working!

alex

[BadBoyHouse]

have you tried increasing the ftp timeout options in network settings?

[NormanRouxel]

Look in Advanced / Network Setup and see if Passive FTP is checked. If it isn't try a Refresh with it checked.

Also, do you by any chance use a Netgear router? If so try searching for "Netgear MTU" as this may help.

[alexanderpreece]

thanke for the help but the network setup that you mentioned is blanked out??

[NormanRouxel]

Do you know why? Are you running in Test mode? Host mode? Also could your host be down?

[alexanderpreece]

my site is up my host is ok as i remember it has always been like that?

is there anyway i can get it to unchange?

www.shhh-itsourlittlesecret.co.uk

thanks alex

[NormanRouxel]

Sorry, I've run out of ideas.

Unless you can give a clearer indication of exactly the error you're getting, and what sort of hosting you're using, I'm not sure if anyone else will be able to help much either.