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    Changing PSP Status

    I have used "Payment on account" and "Cheque on delivery" as different payment options so the customer sees a choice of Cheque or Bank Transfer.

    The problem though is that both of these payments go to the pending tab when I would prefer them to stay in the Pending payment service provider tab.

    This has always happened but it is only now when we are flat out that we have too many of these payments sitting in pending.

    Is there any way we can easily change this in the settings?

    Any help would be appreciated.

    Kind regards

    Jason
    Regards

    Jason

    Titan Jewellery (Swift Design)
    Zirconium Rings
    Damascus Steel Rings

    #2
    Sorry Jason

    The 'Pending PSP' tab is reserved for orders that come through without any payment information, but they should have done.

    All I can suggest is maybe using the Colour Highlighting feature of v7 to colour code the orders that you want to ignore for the time being.

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