Announcement

Collapse
No announcement yet.

Any way of forcing users to log in.....?

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    Any way of forcing users to log in.....?

    ... and only forcing them to log in?

    we've set-up some customer accounts which we do want linked to the order BUT we don't want to associate any addresses with them.

    at the moment, after logging in as a customer and ordering something, on the checkout page it forces us to use the address associated with the customer account.

    we dont want this to happen - we want to use only the fields which we've specified in Design Text - and not have any involvment with the customer account's invoice address/delivery address at all. the invoice/delivery address associated with the customer account is not needed by us and totally irellavant.

    thanks in advance.
    Tags: None
    #2
    Hi there

    You can select a box in 'Business Settings | Ordering' called 'Request Login on Shop Entry' that will mean that if the customer tries to get into any section in your store, they will be asked to log in first.

    With regards to the customer address issue, this isn't really possible to do exactly as you need it. Every customer account needs at least one address specified in order for the account to be uploaded. However, you can set in the 'Buyers' tab that the customer can enter their own address - so by default, the user will be entering their own address details.

    If you look at the top of Act_Order01.html and Act_Order02.html, you'll see the following comment marks
    <!-- XML tags for formatting of the address list in B2B mode -->
    which demarcate all the code to support the logged-in customer addresses.

    If you delete all that stuff, then the checkout will look like a regular checkout.

    Comment

      #3
      it you are selling B2B then forcing login is fine, if you are selling B2C you will put people off buying from you. I will leave a website if it forces me to login and create an account before I can buy

      Comment

        #4
        cdicken.

        we tried removing the sections in the two files you mentioned however this removes the address details altogether - it doesnt bring back the original address boxes we set-up.

        is there anything else we can try?

        Comment

          #5
          What have you got the 'Buyer' address details set to? Do you have them set to 'Allow User To Select Or Enter New Address'? - because that is what you need.

          Comment

            #6
            that's done it. great stuff.

            we had to amend one of the design text fields we'd created. looks fine now (we hope!)

            Comment

            Previous template Next
            Working...
            X