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    Paypal and receipt e-mails

    Hi All
    I have had a look around for a resolution to my problem without much luck.
    .
    In the last 3 months I have received approximately 30 paypal orders and none of them have created a customer receipt for either me or my customer. With the webiste payment preferences on Paypal i have the following:-
    Auto return - on
    Return url - http://www.testinprivate.co.uk/receipt.html
    Payment data transfer - on
    Encrypted website payments - off
    Paypal acount optional - on
    .
    Can someone please advise whether these settings are correct or what could be causing the problem.
    .
    I have read that it maybe that customers are closing down paypal after paying and therefore not returning to my receipt page which generates the e-mail. If this is the cause then any ideas how I can suggest customers do not do this (ie. when they select paypal as an option, flash a message page asking them to ensure they leave paypal cleanly).
    Thanks
    K


    www.testinprivate.co.uk

    #2
    Hi Kevin

    Post 8 in this thread has the settings to use with PayPal and digital download.

    Also, make sure you are on teh latest version of v7 (7.0.6) as there were a few fixes in this area during v7's lifetime.

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