The system cannot find specified file - pannic at xmas

[brokenBrains]

Hello All

Error message I recieve 'The system cannot find specified file' whilst trying to retrieve orders and upload via FTP today.

All other FTP software appears to connect and I am able to view the web and retrieve emails but actinic FTP does not recognize a connection all of a sudden. Details are all the same as usual - Does anyone Got any ideas? or have experienced a simular problem?

All help much Appreciated at this intense Shopping Period

Kind Regards
Broken Brains

[cdicken]

I'd suggest doing a 'Web | Refresh Website' to replace any missing files that might be on the website. This won't delete anything - just fill in any blanks that might be there.

[brokenBrains]

thanks for the quick response!

at the moment actinics wont connect to refresh any files

Cheers!
broken brains

[brokenBrains]

also getting message 'computer dissconnected to the network'
which bizzare since it is all working fine

[jont]

Have you contacted the host to see if they are having server issues at the moment?

[brokenBrains]

there is no problem with the server since I can use other ftp software and upload with no problem

[RuralWeb]

I am having a similar issue with one of my sites - who is your host

[brokenBrains]

my host is www.hostway.co.uk

[RuralWeb]

Not the same - so not a related host problem.

[brokenBrains]

Sorted!!!!

I reinstalled the actinic software and imported the back up and then refreshed the site and all is working fine again.

It appears there is file damaged which help with getting orders and connecting uploads!


Hope this helps all those whom may have a simular problem

Kind Regards
Broken Brains