Hosting Problems: Dataflame

[nickchad]

Hi

I've just transfered my web site over to new hosts dataflame (I'm using V6).

I'm having bother getting the correct network settings - does anyone out there use dataflame & if so could you let me know the correct network settings

Cheers

Nick

[leehack]

I'd post your network settings up so we can take a look, 99% of the time you will be inputting something incorrect. Either that or try taking a look at the many posts on troubles with network settings and see if you can relate those to yours.

[nickchad]

Hi

I've tries settings I found in other posts ( & dataflame themselves) without much luck - the settings are

Catalogue URL : http://www.a1memorabilia.co.uk/acatalog/
CGI Bin URL: http://www.a1memorabilia.co.uk/cgi-bin/
Code Base: ./
Path from CGI-Bin to acatalog Directory: /public_html/acatalog/

FTP Detaills: Path to CGI-Bin: /public_html/cgi-bin/
Path from CGI Bin to Acatalogue Dir as viewed by FTP server: /www/acatalog/

Path to perl shell: /usr/bin/perl

Cheers

Nick

[pinbrook]

also tell us the structure of the folders in the webspace.

ie where is the cgi-bin?

[NormanRouxel]

Another two things that would help us help you are:

1) Post your entire set of network settings - Advanced / Network Setup / Export to get a textfile that you post (hide any passwords however).

2) Run the Test (in Advanced / Network Setup) and report all that it tells you.

[nickchad]

Hi

Thanks guys :

1. The directory structue on the server is

- Public_html - under public are 3 folders acatalog, cgi-bin & scgi-bin

2. I attach a copy of the gext file wih current settings

3. the following errors appear when running the test
i) "The directory specified as the path from the CGI-BIN to the acatalog directory does not exist on the web server. Check the path. Also see the on-line help for "Path from FTP server to Catalog".
ii) "The script does not have permission to write to the web site directory."


Cheers

Nick

[pinbrook]

"The script does not have permission to write to the web site directory."

Have you checked permissions on cgi-bin are 755 and acatalog are 777

is it unix or windows servers?

[nickchad]

hi

yeah permissions are acatalog 777 & cgi bin 755 - it's a unix server

Nick

[Bruce]

Nick,

Is this issue still happening or have you sorted it? Just checked the site and it looks like it works just fine.

Kind regards,