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how to recover v7 - URGENT!

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    how to recover v7 - URGENT!

    Hi, long story short - my PC totally died and spent all of yesterday and today trying to rebuild it.

    Have restored actinic and directories from tape, but when I run it I get an error because it can't find it's registry key so won't run. I can't restore the registry key so how to I get it to recognise the installation?

    I assume the best way is to just reinstall over the top, but I can't find the CD - is there a downloadable version (not patch) somewhere?

    or is there another way to rebuild? I need to get this up in the next hour!!!
    John

    #2
    oh, please reply to the board as I don't have my e-mail back up yet - though it is not helped that the DC where my site (and mailservers) are has apparently died too...
    John

    Comment


      #3
      John,

      Download your version from here (you will still need your licence key):-

      http://support.actinic.com/versions/
      Cheers

      David
      Located in Edinburgh UK

      http://twitter.com/mcfinster

      Comment


        #4
        Have you got a snapshot at all, the best way to get it back is to install a fresh copy of Actinic (you can download from here http://support.actinic.com/versions/) and then recreate each site and copy the backed up sites over the top of the new ones you have created - if this doesn't work, import a snapshot for each site and then (if the snapshot isn't the latest info) copy the sites over the top.

        Regards,
        Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
        Visit our facebook page for the latest news and special offers from Mole End

        Top Quality Integrated label paper for Actinic and Sellerdeck
        A4 Paper with one or two peel off labels, free reports available for our customers
        Product Mash for Sellerdeck
        Link to Google Shopping and other channels, increase sales traffic, prices from £29.95
        Multichannel order processing
        Process Actinic, Sellerdeck, Amazon, Ebay, Playtrade orders with a single program, low cost lite version now available from £19.95

        Comment


          #5
          Hi John,

          You will need to
          1) Reinstall Actinic V7 onto your machine
          2) Restore the site1 folder from your backup, overwriting the installed default site1 folder (NB. This is assuming that it is catalog or business and not developer copy - in which case you should try and replicate the site folder names)

          If you need a version of 7 you can download it from actinic
          http://www.actinic.co.uk/support/downloads.htm

          or for earlier V7 version we keep a backup here:
          http://www.teclan.co.uk/patch/v7.html

          Installing Actinic properly creates all the correct registry entries that the program requires to run. Restoring the site1 folder from backup simply restores all the site specific data that you require for your site to run within the actinic program.

          Hope this helps.
          Fergus Weir - teclan ltd
          Ecommerce Digital Marketing

          SellerDeck Responsive Web Design

          SellerDeck Hosting
          SellerDeck Digital Marketing

          Comment


            #6
            ok, reinstalled but I can't find my licence so have chosen 'eval' - but that seems to be restricted to one site, and it's not my main one - doh!!!

            now where the heck will my licence key be.... I hate system crashes!
            John

            Comment


              #7
              ok, seems to have worked - now to see how auto-mole handles a restore from tape...

              thanks all.
              John

              Comment


                #8
                now to see how auto-mole handles a restore from tape...
                eek :-)

                Regards,
                Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
                Visit our facebook page for the latest news and special offers from Mole End

                Top Quality Integrated label paper for Actinic and Sellerdeck
                A4 Paper with one or two peel off labels, free reports available for our customers
                Product Mash for Sellerdeck
                Link to Google Shopping and other channels, increase sales traffic, prices from £29.95
                Multichannel order processing
                Process Actinic, Sellerdeck, Amazon, Ebay, Playtrade orders with a single program, low cost lite version now available from £19.95

                Comment

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