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New products have custom properties in double !

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    New products have custom properties in double !

    Here it goes :
    I select an already create product and copy it to create a new product.
    I modify the just created product and it's custom properties.
    The old one has now missing custom properties.
    And when I go back to the new one, the custom properties are in double and I get an error message: "Duplicate custom properties". I have to erase them.
    Is my database corrupted ? Can I corrected it ?
    Can I do/check something to prevent this to happen ?
    I have a large database: 18 000 products.
    My Actinic version is: 7.0.6.1.0.0.GBGA
    Bernard Morin

    #2
    Hi Bernard

    All I can suggest at point is for you to compact the databases through HouseKeeping | Compact Databases. Hopefully this will make a difference. I'm suggesting this because I tried to replicate the problem by following what you've give, but I could not reproduce it.

    If you are willing to try the compacting database option please make sure you have a backup of your site.
    Kiran Chandran
    Technical Support - SellerDeck
    http://www.sellerdeck.co.uk/

    Further help can also be found at http://community.sellerdeck.com/forumdisplay.php?f=27

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      #3
      I had to go back at a previous (6 days) snapshot of my site !
      Two intermediate snapshots had the corrupted site.

      Now, it's o.k. !
      Now, I will execute a very rigorous snapshot schedule !
      Thanks for the answer !

      If you check the next threads, you'll see I still there with another problem !
      Were they linked ? I don't think so !
      Bernard Morin

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