export.fpf

[party_pete]

I'm using Developer V7.0.3

I make snapshots of all my sites daily using
File>Snapshot>Export
All are exported here:
C:\Program Files\Actinic v7\SiteBackups\270107_siteA.acd

Suddenly all sites are exporting fine except for one.

When I try to export a snapshot, I get the following error message:

Catalog - Internet Sales Application has encountered a problem and needs to close. We are sorry for the inconvenience.

When I then take a look in C:\Program Files\Actinic v7\SiteBackups

270107_siteA.acd has been created but contains nothing but also created is Export.fpf which contains the snapshot.

This only happens to the one site.

Any help much appreciated.

TIA

[Duncan Rounding]

Sounds like the zip archive is not getting created correctly. No idea why but compacting the database is always worth a try. If it doesn't help then I think you should raise a ticket with Actinic. I'd also copy all of the 'Site1' folder as a backup.

[party_pete]

Tried the Compact Database but good point, will copy Site Folder straight away.

Thank you Duncan.

[party_pete]

Might it be an idea to try and import my last successful snapshot taken end of day on 25th January to see if that cures it - what would you do?

[jont]

As you have the developer version license a new site - import the ACD and see if that resolves.

[party_pete]

Top man John!

Thanks ever so much.

That was a real strange one that would have kept me awake all night, if it wasn't for the children keeping me awake all night!

[jont]

I bet you were still up at 6.00am?

[party_pete]

Unfortunately my only hours of sleep were between 11.45pm and 3.20am