hi
For some time we have had an annoying issue with the website affecting customers. Occassionally when a script is executed for search or checkout the returned page loses all styles and stops working.
When this happens we normally get irrated customers and we have to send them an email asking them to clear their cache and their cookies and that seems to do the trick. This is obviously not ideal.
I've been doing some digging and found the following in the source code for the search results page when it displayed the error.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><HEAD><TITLE> GetGeared.co.uk Search Results</TITLE><BASE HREF="http://www.getgeared.co.uk/productinfo/tests/"><META NAME="ACTINICTITLE" CONTENT="Search Results"><META HTTP-EQUIV="Content-Type" content="text/html; charset=iso-8859-1">
You can see that the base href seems to have decided to go off on some random path to somewhere else where there is no style sheet or images.
I then clear cache and cookies and do the same again and it works fine.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><HEAD><TITLE> GetGeared.co.uk Search Results</TITLE><BASE HREF="http://www.getgeared.co.uk/acatalog/"><META NAME="ACTINICTITLE" CONTENT="Search Results"><META HTTP-EQUIV="Content-Type" content="text/html; charset=iso-8859-1">
Interestingly I had been looking at a file in
http://www.getgeared.co.uk/productinfo/tests/
before I did the search.
Can any one help me fix this very annoying niggle, any help greatly appreciated.
Many thanks
Mark
For some time we have had an annoying issue with the website affecting customers. Occassionally when a script is executed for search or checkout the returned page loses all styles and stops working.
When this happens we normally get irrated customers and we have to send them an email asking them to clear their cache and their cookies and that seems to do the trick. This is obviously not ideal.
I've been doing some digging and found the following in the source code for the search results page when it displayed the error.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><HEAD><TITLE> GetGeared.co.uk Search Results</TITLE><BASE HREF="http://www.getgeared.co.uk/productinfo/tests/"><META NAME="ACTINICTITLE" CONTENT="Search Results"><META HTTP-EQUIV="Content-Type" content="text/html; charset=iso-8859-1">
You can see that the base href seems to have decided to go off on some random path to somewhere else where there is no style sheet or images.
I then clear cache and cookies and do the same again and it works fine.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><HEAD><TITLE> GetGeared.co.uk Search Results</TITLE><BASE HREF="http://www.getgeared.co.uk/acatalog/"><META NAME="ACTINICTITLE" CONTENT="Search Results"><META HTTP-EQUIV="Content-Type" content="text/html; charset=iso-8859-1">
Interestingly I had been looking at a file in
http://www.getgeared.co.uk/productinfo/tests/
before I did the search.
Can any one help me fix this very annoying niggle, any help greatly appreciated.
Many thanks
Mark
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