Problem with customers adding to cart then click the Back button

[jans-site]

Hi all,

Got quite a tricky problem to sort out and I wondered if I am doing something wrong or have something setup wrong. When a customers add an item to their shopping cart, then they click confirm, then click the back button to get back to the store, it comes up with a page that says "webpage has expired - The local copy of this webpage is out of date, and the website requires that you download it again." The file is is trying to reference is as follows:

http://www.domainname.co.uk/cgi-bin/ca000001.pl

Please can you someone tell me what I need to do to get around this. It was working fine the other day, so I guess I might have changed something. Look forward to any advice you can give. Many thanks in advance.

Jan

[jans-site]

Can anyone shed any light on this? Please

[RuralWeb]

then click the back button

If they press the continue shopping link it works fine.

[jans-site]

Hi Malcolm,

Thanks for your response. However, we don't have a Continue Shopping option at our site, as our designer did not put one in. Any idea how I can put one in? Or is this a designer's job?

Jan

[RuralWeb]

as our designer did not put one in

Best talk to them then.

[pinbrook]

However, we don't have a Continue Shopping option at our site, as our designer did not put one in.

more likely to be the oposite, ie your designer took the continue shopping button out. Continue Shopping is there by default in actinic.

As Malcolm says you need to go back to your designer and talk through why it was removed and the subsequent consequence to functionality