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    Error when adding items to cart

    Hi everyone

    I am having alot of trouble when customers are adding items to their cart it is adding the item they want but it is adding the next size up! then when you add the biggest size to your cart it comes up with a "A General Script Error Occurred".

    An example of an item that has the problem is below.

    http://www.zuccionline.com/acatalog/...648-TFROG.html

    When we add a new item to actinic we often copy the sizes from another product to save time adding an attribute and adding the choices but we have been doing this for over a year now and we havent had any problems until now.

    Anyone got any ideas what we have done wrong?

    Also I have just found out off our designer that he recently updated the site with the upgrade of actinic v7. The version we are now on is 7.0.6.0.0.0. so I dont know if this is a problem with the upgrade or not because we have never had this error before.

    Any Help would be great!

    #2
    Anyone???????

    Comment


      #3
      Hi Nathan

      We need to look at a snapshot of your site to see why this is happening. Please raise a support query through Here so someone from support can get hold of it and investigate.

      Regards
      Kiran Chandran
      Technical Support - SellerDeck
      http://www.sellerdeck.co.uk/

      Further help can also be found at http://community.sellerdeck.com/forumdisplay.php?f=27

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