we have a customer who is still (successfully) running a v3 catalog.
the machine that it resides on is dying and has major problems.
he's asked me to help him transfer it to another machine.
we copied the entire actinic directory (in program files) onto a cd.
we installed from his actinic cd onto the new machine.
the 'prototype' catalog came up just fine.
then i went in and copied the contents of the cd directory by directory over the existing actinic install.
starting up actinic still showed the initial catalog.
went back and deleted the entire actinic directory in program files and copied the cd again, creating a new actinic directory.
same result - bringing up actinic displays the 'prototype' AND displays the day date of the cd, rather than the daydate of the upgrade(s) he's done.
we need to get him onto this new machine so he can continue operations and allow us to finally upgrade him.
any suggestions?
the machine that it resides on is dying and has major problems.
he's asked me to help him transfer it to another machine.
we copied the entire actinic directory (in program files) onto a cd.
we installed from his actinic cd onto the new machine.
the 'prototype' catalog came up just fine.
then i went in and copied the contents of the cd directory by directory over the existing actinic install.
starting up actinic still showed the initial catalog.
went back and deleted the entire actinic directory in program files and copied the cd again, creating a new actinic directory.
same result - bringing up actinic displays the 'prototype' AND displays the day date of the cd, rather than the daydate of the upgrade(s) he's done.
we need to get him onto this new machine so he can continue operations and allow us to finally upgrade him.
any suggestions?
Comment