Spooky - a full refresh uses an old, deleted, version of Act_Primary

[Mark H]

We found a new error on one of our sites today - two of the six main section pages (which contain thumbs of individual products) were showing as based on an old version of Act_Primary which was used before Christmas - complete with a Christmas delivery banner and a broken link where we had deleted a product since. The other sections were fine and the subsections/products in those two problem sections were also fine (even though "use parent" for layout).

We eventually fixed the problem by changing the current Act_Primary a little and doing a site upload which renewed all the pages based on Act_Primary. However, we have done a complete refresh since and the problem has come back!

• The problem sections preview OK in Actinic
• The layout template has been checked for both sections and is the same current version in the same location as the other OK sections
• The previous version of Act_Primary no longer exists on the same PC
• It is not a browser cache problem - we have deleted the problem section pages on site using Dreamweaver - they reappear when we do a site refresh

How come?

[leehack]

If that can be answered i'd be surprised, boy does that sound weird. Sounds like a glitch to me, probably unanswerable.

I'd compact the database, purge and refresh the site and select a different layout for the problem sections and then reapply the original one.

I'd love to see an answer to that one, i don't expect to see one though.

[Mike Hughes]

Make sure that your site1 folder (or whatever it's called) doesn't have an old copy of the page that should have been uploaded. There has been a problem in the past where copies of pages have ended up in the site1 folder and these are then uploaded instead of the newly created page.

Mike

[george]

Could be a hardcoded link to that `old` page, thus keeping it live in the eyes of the catalog?

[Mark H]

Thanks for your suggestions guys. Mike - you win today's golden goat point - that would seem to have been the problem.