Options for porducts

[ekaterina]

Hiya,

when I add new product to the catalog in Actinic and then add some options i.e. color then on the website after choosing the option from the product page the information for the option's been carried out to the basket and it's not included in the order as well. How can I fix that???

Thanks

[NormanRouxel]

Could you post the URL of a problem page so we can see what's happening.

[ekaterina]

Yep, the site is:
http://www.itsmineusa.com

When you go to the Wristband section and you choose a design for the wristband and coninue to checkout the data for the choosen design desappear.

[TraceyG]

Hi,

There is something odd about the way you have set this up. How have you managed to get two 'add to cart' buttons for one product?

[ekaterina]

Oh, those are to separate products, that's why I have to "Buy Now" buttons. The medical wristband doesn't come in any variants and has a different price than the ID wristband. The problem is with the ID wristband, it offers 3-4 choices of design. Hope I expalined it right, please let me know if there is still some confusion. Thanks

[TraceyG]

Hi,

OK, so the 'regular' buy online button is for this product. It looks like you have split the choices from the Add to cart button and I take it that you got this from the 'Advanced User Guide'. Can you please post your product line template so I can take a look at it please - if you upload it you should rename it to a .txt extention, otherwise just post the code.

[ekaterina]

Here is teh coode from the page with the Actinic bits:

<FORM METHOD=POST ACTION="http://www.itsmineusa.com/cgi-bin/ca000001.pl">
<INPUT type=HIDDEN name=RANDOM value="NETQUOTEVAR:RANDOM">
<INPUT TYPE=HIDDEN NAME="SHOP" VALUE="">
<INPUT TYPE=HIDDEN NAME="SID" VALUE="0">
<INPUT TYPE=HIDDEN NAME="PAGE" VALUE="PRODUCT">
<INPUT TYPE="HIDDEN" NAME="v_14_0" VALUE="on">
<INPUT TYPE="HIDDEN" NAME="v_15_0" VALUE="on">

<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="100%">

</td>
</tr>
<tr>

</tr>
<tr>
<td width="100%"><p><font face="Verdana" color="black" size="2"><span style="font-size: 10pt; color: black; font-family: Verdana"><img border="0" src="images/id-wristbands/feature.gif" align="right" hspace="5" vspace="3" width="200" height="420" />Our inval</span></font><span class="style3"><span style="font-family: Verdana">uable </span></span><font face="Verdana" color="black" size="2"><span style="font-size: 10pt; color: black; font-family: Verdana">"If I</span></font><span class="style3"><span style="font-family: Verdana"> a</span></span><font face="Verdana" color="black" size="2"><span style="font-size: 10pt; color: black; font-family: Verdana">m lost" single-use wristbands are essential for family outings and vacations. Critical details such as telephone numbers and important medical information can be written on the inside of these waterproof and tear-proof wristbands.</span></font></p>
<p><font face="Verdana" color="black" size="2"><span style="font-size: 10pt; color: black; font-family: Verdana">Feel safe in the knowledge that if your little one wanders off, the vital information written on the Wris</span></font><font face="Verdana" color="black"><span style="font-size: 10pt; color: black; font-family: Verdana">tband ma</span></font><span class="style3"><span style="font-family: Verdana">y</span></span><font face="Verdana" color="black"><span style="font-size: 10pt; color: black; font-family: Verdana"> aid in their </span></font><span class="style3"><span style="font-family: Verdana">safe return or medical assistance. </span></span></p>
<p class="style4"><span style="">The self-adhesive closure will insure that the wristband stays on and the fun designs will insure that your children will be happy to wear them too. </span></p>
<p><span class="style1"><span style="font-family: Verdana"> ID Wristbands come in packs of 10. Please note Medical ID Wristbands come in packs of 2. </span></span></p>
<table border="0" cellpadding="5" cellspacing="0">
<tr>
<td align="right" valign="top"><font face="Verdana" size="2">Please choose a design:&nbsp;</font></td>
<td align="left" valign="top">
<SELECT NAME="v_14_0">
<OPTION VALUE="1" SELECTED>Dinosaur </option>
<OPTION VALUE="2" >Giraffe </option>
<OPTION VALUE="3" >Fairy </option>
<OPTION VALUE="4" >Rocket </option>
</SELECT> </td>
</tr>
<tr>
<td align="right">&nbsp;</td>
<td><img border="0" src="images/id-wristbands/dinosaur.gif" width="300" height="77" /><br />
<img border="0" src="images/id-wristbands/giraffe.gif" width="300" height="77" /><br />
<img border="0" src="images/id-wristbands/fairy.gif" width="300" height="77" /><br /> <img border="0" src="images/id-wristbands/rocket.gif" width="300" height="77" /><br />
<img border="0" src="images/id-wristbands/medical.gif" width="300" height="77" /></td>
</tr>

<tr>
<td align="right" valign="top"><font face="Verdana" size="2">Regular:</font></td>
<td><font face="Verdana" size="2"><b>$8.00</b><br>
<font size="1">Pack of 10 </font></font></td>
</tr>
<tr>
<td align="left"></td>
<td align="left"><input TYPE="image" SRC="images/buy-online.gif" VALUE="Add To Cart" NAME="_14" BORDER="0" alt="Buy Online" width="84" height="32" /></td>
</tr>
<tr>
<td align="right" valign="top"><font face="Verdana" size="2">Medical:</font></td>
<td align="left"><font face="Verdana" size="2"><b>$2.00</b><br>
<font size="1">Pack of 2 </font></font></td>
</tr>
<tr>
<td align="left"></td>
<td align="left"><input TYPE="image" SRC="images/buy-online.gif" VALUE="Add To Cart" NAME="_15" BORDER="0" alt="Buy Online" width="84" height="32" /></td>
</tr>

</table>


Hope that's what you need (sorry I'm new in this:-()If you need anything else please let me know. Thanks a lot!

[TraceyG]

Hi,

Sorry, but this just looks like the source of the online page, I actually want the code from your product template (Advanced | Template Manager | Sections tab | Product Line). Can you also let me know the exact version that you are using please (Help | About....).

[ekaterina]

Sorry, here is the code you need:

<!-- ProductLine HTML begin -->
<!-- Insert HTML for the top of the individual product -->
NETQUOTEVAR:INCLUDE Act_ProductSeparator.html
NETQUOTEVAR:ENDSEPARATOR
NETQUOTEVAR:PRODUCTFORMBEGIN
<tr>
<td rowspan="2" valign="TOP" align="CENTER"> NETQUOTEVAR:TEMPLATEBEGINXML NETQUOTEVAR:PRODUCTIMAGE </td>
<td valign="TOP" align="LEFT" colspan="2">
<a name="NETQUOTEVAR:PRODUCTANCHOR"><span class="actregular"><b>NETQUOTEVAR:PRODUCTNAME</b></span></a>
<span class="actxsmall">NETQUOTEVAR:PRODUCTREF <br>
NETQUOTEVAR:PRODUCTDESCRIPTION&nbsp;NETQUOTEVAR:EXTINFOLINK</span>NETQUOTEVAR:EXTINFOBUTTON
<br>
<span class="actxsmall">NETQUOTEVAR:PRODUCTBEGINLINKNETQUOTEVAR:PRODUCTLINKTEXTNETQUOTEVAR:PRODUCTENDLINK
NETQUOTEVAR:PRICEEXPLANATION </span><br>
<b>NETQUOTEVAR:PRODUCTPRICE</b>
<span class="actxsmall">NETQUOTEVAR:OTHERINFOPROMPT </span>
<span class="actxsmall">NETQUOTEVARATEPROMPT </span>
</td>
</tr>
<tr>
<td align="LEFT" colspan="2"><span class="actxsmall">
NETQUOTEVAR:CARTERRORXMLNETQUOTEVAR:PRODUCTQUANTITY<br>
<Actinic:ACTIONS>NETQUOTEVAR:ADDTOCARTBUTTON</Actinic:ACTIONS>
</span>
NETQUOTEVAR:TEMPLATEENDXML
</td>
</tr>
NETQUOTEVAR:PRODUCTFORMEND
NETQUOTEVAR:NEXT
<!-- Insert HTML for the bottom of the individual product -->
<!-- ProductLine HTML end -->


And the version I use is 6.1.5

[NormanRouxel]

In your post #7, I see

<INPUT TYPE="HIDDEN" NAME="v_14_0" VALUE="on">
<INPUT TYPE="HIDDEN" NAME="v_15_0" VALUE="on">

These lines should not be there and will interfere with the selection of the first Attribute.

They seem to be coming from Act_Primary.html or Act_ProductBody.html.

Have you customised these in a strange way?

[ekaterina]

I put them there, where should they be?

[NormanRouxel]

I put them there, where should they be?

Nowhere!

All Attributes, Choices and Component code is generated automatically by Actinic (via NETQUOTEVAR:ADDTOCARTBUTTON - it generates a lot more code than just the button).

Your hand coding is creating a form field with the same name as one of the drop-down boxes.

Remove it and the page should work properly.