Catalogue Upload Timeout Issues

[celebrations]

Can anyone help with the following catalogue upload problems :
Firstly we are in a fairly remote location and our internet connection is not as fast as it could be.
When doing a web update (ctrl u) all seems to start OK untill we get to Creating Remote Directory Structure when after 20-30 secs we gat a timeout message (unable to conect to remote server).
I have checked the connection using my CuteFtp and can get in but this takes about 50-60 secs.
Is there any way of lengthening the time Actinic attempts to connect before timming out?
I have searched in the knowledge base and found a mention of the fact that Actninic "likes" a connection of 5 mins with 10 connections over 60 seconds - not sure what this means nor how indeed to change that setting.
Appreciate any help in this matter.
Thanks,

[cactus02]

I won't give you any help ! I have the same problem !
If the merging process takes more than 25-30 seconds, I get a timeout error.
Tried changing some timeout setup on some .conf files on my RAQ4 server with no results.

[wjcampbe]

Have you worked with the timeout settings under Advanced FTP setup on the Network Settings dialog?

[cactus02]

Yes, I tried different setups !

[celebrations]

Advanced FTP ??

I have looked through the Advanced Network Setup Tab but cannot see the Advanced FTP Setup - where should this option/tab be??
Thanks,
Arthur

[Duncan Rounding]

Advanced Network Setup - FTP Options button

[celebrations]

FTP Options Button

I do not have this button in my Advanced Network Setup tab. All I see is the grey Standard tab at top left Server Datails on left hand side of page, FTP details on right (no buttons) apart from down the right hand side I have
OK
Cancel
Apply
Proxy
Cart Options
Convert
Import
Export
Wizard
Test
I have currently Catalog version 7.0.4.0.0.0 FEVA - am I missing something??
Thanks,
Arthur

[pinbrook]

You have to tick the box (bottom left quarter) Use Enhanced FTP to get the FTP options button to ungrey

[jont]

Screen grab from v7.0.4. Do you have the "use enhanced FTP" option ticked

[jont]

Should spend less time with the graphics and more time typing

[pinbrook]

2 extra posts..... slow coach!

[celebrations]

Screen Grab

Thanks for the screen grab - unfortunately my Advanced Network Setup tab does not resemble that at all. I only have the top left Standard tab (no SSL) and I do not have any Use Enhanced FTP box to check neither do I have the FTP Options box/tab on left under Proxy.
Any ideas?
Thanks,
Arthur

[jont]

Are you in design / trial mode at all?

The SSL tab only appears when you enable SSL on the site.

[celebrations]

Not on trial or test being running for years. Not to worry about the SSL bit I am more concerned that I do not have the Enhanced FTB at all...