Hi folks,
We get very concerned that potential customers of ours might see our business as unprofessional through not being able to get the total price of their goods right to the exact penny. My partner raised the issue that you couldn't imagine for example a company like Amazon over charging or indeed under charging their customer's by 1,2,3 pence. We worry that this might make some people just lose that tiny bit of confidence that is the difference between a sale and not.
I'm baffled that this has been a problem (from what I have read on this forum) for so long without being solved. We work extremely hard as I'm sure you all do to make our site a success and aim to be the best in our business. We have a site that we are proud of in terms of how it looks and the service we provide but are so worried that this could be more of a problem than one might think. Are we being too anal about this or is it something that really is the potential problem we think it might be and if so, why is this not being addressed as THE most urgent blip within the world of Actinic.
FYI, we have applied the workarounds suggested in other posts on this forum but although that does seem to improve the situation, it certainly doesn't seem to solve it.
If anyone has an opinion that could help us to relax a little about this we'd love to hear it. Thanks,
Ian
www.glasses2you.com
We get very concerned that potential customers of ours might see our business as unprofessional through not being able to get the total price of their goods right to the exact penny. My partner raised the issue that you couldn't imagine for example a company like Amazon over charging or indeed under charging their customer's by 1,2,3 pence. We worry that this might make some people just lose that tiny bit of confidence that is the difference between a sale and not.
I'm baffled that this has been a problem (from what I have read on this forum) for so long without being solved. We work extremely hard as I'm sure you all do to make our site a success and aim to be the best in our business. We have a site that we are proud of in terms of how it looks and the service we provide but are so worried that this could be more of a problem than one might think. Are we being too anal about this or is it something that really is the potential problem we think it might be and if so, why is this not being addressed as THE most urgent blip within the world of Actinic.
FYI, we have applied the workarounds suggested in other posts on this forum but although that does seem to improve the situation, it certainly doesn't seem to solve it.
If anyone has an opinion that could help us to relax a little about this we'd love to hear it. Thanks,
Ian
www.glasses2you.com
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