product names in Paypal

[grace]

How do I configure to ensure that when I receive the order payment notification from paypal,the item/product name is the actual name that i have assigned to the product an not numbers like ''Item/Product Name: MJ50PP50000002 ''

and also if i get the item number like ''MJ50PP50000002'' in the payment notification,can I and how can I trace the number back to the product because this number was never manually assigned to any product.

[Duncan Rounding]

MJ50PP50000002 is an order number. If you look in your received orders in Actinic you will see the details there.

[PJ ENG]

Sorry to jump on your thred, but when i get a pay pal payment there is never and ship to address ?

At 1st thought it was a scam so returned the payment, but then the customer brought the items though my Ebay shop and paid via pay pal (same account) but this time with a address and it was confimed.

[Jan]

The ship to address isn't passed to paypal, apparently because paypal do not allow it to be included in the order details unless they are caculating shipping costs themselves - we had a customer raise a paypal dispute last week because of this. It's annoying but apparently nothing can be done about it unless paypal change their rules.

Regards,

[Duncan Rounding]

I've always found this annoying - I'd like to have the Paypal confirmed address passed back from Paypal to check against the given details.

[MDS]

It is Actinic not passing the details to Paypal.

Have a look here

http://community.actinic.com/showthr...7926#post37926

I have altered the occ file & am getting confirmed addresses

HTH

Mick

[PJ ENG]

It is Actinic not passing the details to Paypal.

Have a look here

http://community.actinic.com/showthr...7926#post37926

I have altered the occ file & am getting confirmed addresses

HTH

Mick

Just done it will let you know if it works for me.

Thanks

[Duncan Rounding]

I don't think this is the same thing. I would like Paypal to include the registered/verified Paypal address in the confirmation email from Paypal. This only seesms to be done when receiving payments via Paypal on eBay. I can then do a double check to see if the order address in Actinic is the same as the verified address with Paypal.

[MDS]

Your right Duncan, it isnt quite the same.

However, you will get a confirmed address, and eligible for protection doing it this way-providing it matches, not 100%, had a couple unconfirmed, but fine when payment requested via email.

It also appears on the payment email from Paypal.

I would like to see this as well as it is all a little hit & miss,

[PJ ENG]

Just done it will let you know if it works for me.

Thanks

I can confrm that the address is now shown and Pay Pay Payment protection is added, Thanks for the tip