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    Just simply dragging and dropping...

    ...to change the sections order and up comes this message "Remove the Coupon Code Information from SetupInfo table. contained an unexpected object."

    errr... I don't use coupon codes.

    Section I was dragging has disappeared along with all the products contained within. (Its not gone `within` another section either).

    Whats going on? Most recent snapshot is Saturday but I'd rather keep yesterdays order levels etc.

    Why oh why oh why is there not an `undo` button.
    Football Heaven

    For all kinds of football souvenirs and memorabilia.

    #2
    Products within the `missing` section are not being picked up by the `Find` facility, so it looks like they have been deleted.

    Cannot locate this SetupInfo table either.
    Football Heaven

    For all kinds of football souvenirs and memorabilia.

    Comment


      #3
      Reported problem to support before 11, uploaded snapshot as requested.

      No reply by 12.30, so phoned support to confirm snapshot had been recieved and ask of any progress. Told no, not yet, support lady is to be having a look at the problem this afternoon sometime.

      Decided to try and do something myself by dragging another section, which has now also vanished, products, sub-sections and all.


      *gone to play on a motorway*
      Football Heaven

      For all kinds of football souvenirs and memorabilia.

      Comment


        #4
        Had to refrain from posting yesterday due to mental unstability. Suggested cause was a problem with the database. Had to compact to `cure` it, despite the fact that I do that at least every other day as a rule.

        Had to rebuild two complete sections, subsections and products.

        Grrrrrr.

        Lets hope its sorted.
        Football Heaven

        For all kinds of football souvenirs and memorabilia.

        Comment


          #5
          Originally posted by george
          Had to refrain from posting yesterday due to mental unstability...
          I knew that talking to yourself was the first sign of madness.

          Comment


            #6
            Originally posted by drounding
            I knew that talking to yourself was the first sign of madness.
            It was either delete the thread or post the conclusion.

            The helpful psychopath that I am, errrr, might be, was.... oh sod it who knows?

            The bloody voices are back now.

            *adjusts hockey mask*
            Football Heaven

            For all kinds of football souvenirs and memorabilia.

            Comment


              #7
              Originally posted by george

              The bloody voices are back now.
              you really should take your meds you know, George

              Tracey

              Comment


                #8
                Originally posted by budgetbumps
                you really should take your meds you know, George


                Says the lady with the dangling tongue avatar...
                Football Heaven

                For all kinds of football souvenirs and memorabilia.

                Comment


                  #9
                  This has happened AGAIN. Another (complete) large section has dissapeared when dragging and dropping to re-order the sections. No new products added the last few days. Catalog purged and compacted dailly.

                  Now, I NEED to be able to swap the order of sections, but don't want to rebuild them every time I try to.



                  *kicks over waste bin, stuff flies everywhere, gets lots of needless verbal abuse*
                  Football Heaven

                  For all kinds of football souvenirs and memorabilia.

                  Comment


                    #10
                    I've had this happen to me once or twice too.. to the point that I stopped dragging and dropping sections (I still do with products)..and started cutting and pasting, instead.

                    Not very helpful though, sorry...

                    *duck out of the way of flying objects*
                    Tracey

                    Comment


                      #11
                      Never been a fan of using an option with the word "cut" in it when dealing with a section with hundreds of items in it.

                      Maybe thats the only `solution` though?
                      Football Heaven

                      For all kinds of football souvenirs and memorabilia.

                      Comment


                        #12
                        Originally posted by budgetbumps
                        I've had this happen to me once or twice too..
                        Looks like its just me 'n you Gorgeous...
                        Football Heaven

                        For all kinds of football souvenirs and memorabilia.

                        Comment


                          #13
                          Originally posted by george
                          Looks like its just me 'n you
                          So it would seem
                          Maybe we should just delete the thread and move on with our lives
                          Tracey

                          Comment


                            #14
                            Originally posted by budgetbumps
                            So it would seem
                            Maybe we should just delete the thread and move on with our lives

                            You busy on Friday night BB?
                            Football Heaven

                            For all kinds of football souvenirs and memorabilia.

                            Comment


                              #15
                              Originally posted by george
                              You busy on Friday night BB?
                              well, I was thinking of maybe staying in with a few cans of beer and researching Google Checkout some more
                              Actually, I'm toying with the idea of opening my shipping up to EU customers too...that sounds like such fun that it can only possibly be tackled with a few pints down me on a Friday evening

                              It's about as exciting as my Friday nights get!
                              Tracey

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