Orderlock.num problem?

[Gobbyshirts]

Hi there,
Can anyone point me in the right direction again? Please?

I updated the website today with new stock, didn't touch anything else - promise!

Now my buyers are getting this report "An error occurred while creating the order number lock file (../html/acatalog/OrderLock.num). The error was Permission denied. Actinic ecommerce can not create a unique order number and can not continue. Please contact us directly with your order."
and can't proceed to the paypal site.

Is there any way I can easily sort this out?

thanks.

[Duncan Rounding]

Can't remember the solution but this has been talked about on the forum a number of times - search for orderlock.

[leehack]

Hi there,
Can anyone point me in the right direction again? Please?

Search the forum for "OrderLock.num", it's a common problem with many posts. Always a good idea to do this on the forum before posting because, a) you will get far more detailed responses, b) it's quicker.

[Gobbyshirts]

Sorry, will do from now. Thanks