Snapshot Import Error

[jbarrett]

Hi Guys

Can anyone Hlep me with this please

FATAL ERRORS
(File ExportFiles.cpp, Line 301) - Archive error 13 - Extract selected files call failed
Library error - Error creating file C:\Program Files\Actinic v7\Sites\Site1\CommonOCC\Thumbs.db ! has been caught.

I am trying to move a site from a development machine to the customers production machine and I get this error.

I have updated my 7.3 to 7.5 - I use a flash drive to transport the file between sites.

Regards
Jerry

[jont]

It would appear you have browsed the CommonOCC sub-folder at some point using windows explorer with the "view thumbnails" option tick. Using explorer navigate to the CommonOCC folder, switch to "list" view and delete thumbs.db file. Open Actinic and create a new snapshot.

HTH

[jbarrett]

It would appear you have browsed the CommonOCC sub-folder at some point using windows explorer with the "view thumbnails" option tick. Using explorer navigate to the CommonOCC folder, switch to "list" view and delete thumbs.db file. Open Actinic and create a new snapshot.

HTH

Jont Hi

Many thanks - smiles - that seemed to work fine...