Digital Download sending a password separately and automically ....

[simonwar]

Hi All,

I am using the Digital Download option as my products are files, namely *.pdf files.

My settings are all on automatic, so the file gets instantly e-mailed to the customer on order completion.

However, I would like to send a second email to the customer with a password, in a bid to, at best, improve my product security from bootlegging.

Has anyone got any details or can help me with looking at sending a second mail automatically after the first

Thanks, Simon.
P.S. I know this may not be a great anti-bootlegging method, but it may put some people off?

[Bruce]

Simon,

Once you download an order that has a digital download on it, if you look on the orders tab and open the particular order, you will find a 'Mail' tab, you can click on New and use the layout drop down there to select 'Resend Download URL Email'. You can add whatever you need to it before sending to the customer. You will have to find a way to automate this process.

Kind regards,

[simonwar]

Got it?

Short term its a fix.
Long term, any ideas who would know how to automate it?

No immediate worries, need to sell something first but who knows I may get swamped... hopefully?

Thanks, Simon.

[simonwar]

Developing on this solution, 2 things:


1) I looked at the Custom mail option and was referred to Act_NewMail.txt using the template manager.

However, using the default setup on this mail which includes code like

Order Number: <Actinic:ORDER_NUMBER/>
Order Date:   <Actinic:ORDER_DATE/>

My e-mail comes out without flushing through the relevant FIELD and i got a mail with text looking like

Order Number: <Actinic:ORDER_NUMBER/>
Order Date: <Actinic:ORDER_DATE/>

Why did the mail not pick up the relevant data FIELDS?

2) Can I add a field to one of the databases *.mdb's, (a product one preferably), and include a PASSWORD field and add some code to the e-mail like

<Actinic:PASSWORD/>

for each line item and therefore automatically collect the password to be dropped into the email even though i still have to manually initiate the sending of it ?

How secure are databases?

Thanks, Simon.

[Jan]

You can't add fields to the Actinic database and include them in emails, Actinic will not recognise the new fields and in the case of orders, changing the order tables can make break snapshot (you get SQL errors when you try to import a snapshot). You can use existing fields though, so for example you could add the password into the user defined info for an order and include that in the email.

You can add extra information to your order data and design custom emails to send to people using our One Stop Order Processing package - we do this, we have added a set of license fields to each order (via OSOP) and enter the details there, then we can easily resend or send license keys to people via this tool. You can find more information and a free trial for this product here :

http://www.mole-end.biz/acatalog/Mul...r-Actinic.html

Regards,

[simonwar]

Thanks Jan,

I'll have a look at this later.