Hi there,
Due to SMTP security changes made by our hosting company (CLOOK) the standard issue v.7 Mail Form running from our Contact Us page no longer works.
Basically CLOOK won’t now accept mail from anybody@anywhere,com which is essentially how customer enquiries appear to their system. As a consequence we can no longer receive enquires via this mechanism, though anybody making an enquiry still helpfully receives a confirmation saying that we have received their enquiry and will replying shortly!!!
As a work around CLOOK have suggested that we set the From address to a valid email address on their server (ie one of the regular email addresses that we use) and then add a Reply-To header set to the address of the party making the enquiry so that we can then use this to reply to enquiries – which is after all the whole point of the exercise.
From what I have read on this board I’m guessing that these changes would need to be made to the MailForm.pl file, but would they need to be made anywhere else such as the mf000001.pl file for instance?
Now to the crux of the matter: not knowing any perl I was hoping that a very kind person might advise on exactly where in the script(s) to make these changes and what the appropriate syntax would be.
Assuming our designated From address to be: enquries@oursite.co.uk
Hope somebody can help.
Many thanks
Paul
Due to SMTP security changes made by our hosting company (CLOOK) the standard issue v.7 Mail Form running from our Contact Us page no longer works.
Basically CLOOK won’t now accept mail from anybody@anywhere,com which is essentially how customer enquiries appear to their system. As a consequence we can no longer receive enquires via this mechanism, though anybody making an enquiry still helpfully receives a confirmation saying that we have received their enquiry and will replying shortly!!!
As a work around CLOOK have suggested that we set the From address to a valid email address on their server (ie one of the regular email addresses that we use) and then add a Reply-To header set to the address of the party making the enquiry so that we can then use this to reply to enquiries – which is after all the whole point of the exercise.
From what I have read on this board I’m guessing that these changes would need to be made to the MailForm.pl file, but would they need to be made anywhere else such as the mf000001.pl file for instance?
Now to the crux of the matter: not knowing any perl I was hoping that a very kind person might advise on exactly where in the script(s) to make these changes and what the appropriate syntax would be.
Assuming our designated From address to be: enquries@oursite.co.uk
Hope somebody can help.
Many thanks
Paul
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