Searching does not show site images

[murf]

Pls go to :

www.thefreemason.com

and try a search from this page (top of page)

the search script does not show the base ref correctly, which in turn does not allow the page to show the images etc. this also happens sometimes when going to the basket page

viewing the source i can see why but cannot correct it
<BASE HREF="http://www.thefreemason.com/www.thefreemason.com/">

Should read
<BASE HREF="http://www.thefreemason.com/">

Any ideas how to sort this please

ALSO
In the checkout, just above the company info etc this variable is showing in the HTML page
NETQUOTEVAR:SHIPANDHANDLEINFO

Any ideas ?

Regards

[NormanRouxel]

Check your Act_Primary.html and see if you've accidentally altered the following line (it's near the top):-

<Actinic:BASEHREF VALUE="NETQUOTEVAR:BASEHREF"/>

Above is what it should look like. I suspect that you've got a space between the BASE and HREF bits.

Norman

[murf]

Nope........all is fine in the templates as i can see

mmmmmmm..............it's a bugger, this one !

[NormanRouxel]

Might be an idea to let us see your network settings. Easiest way to do this is to go to Advanced / Network Setup / Export. Make a text file and edit out your ftp login and password, then paste that text into this forum.

Norman

[murf]

Hi Norman

Heres the setup:
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 3333
SCRIPTEXT .pl
SMTPHOST smtp.thefreemason.com
WEBSITEURL http://www.thefreemason.com/
IGNOREPASSIVEERRORS true
PATHTOPERL /usr/bin/perl
CATALOGURL http://www.thefreemason.com/
CGIBINURL http://www.thefreemason.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST thefreemason.com
FTPUSERNAME (hidden)
FTPPASSWORD (hidden)
PATHTOCGIBIN /thefreemason/www/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /thefreemason/www/acatalog/


It seems that it it is an intermittant problem, and appears to go wrong if you go to the home page and without going "into" the catalog pages, the visitor would do a search from this home page. The base ref doesnt seem to register with the pages.

Regards

mike

[NormanRouxel]

First thing that looks wierd is your

CATALOGURL http://www.thefreemason.com/

This usually ends in acatalog/


e.g.

CATALOGURL http://www.thefreemason.com/acatalog/


try that and see what happens.

Norman.

[garyhay]

I think Chris Dicken answered this a couple of days ago. It was something to do with the brouchure home page being in the directory above acatalog

[murf]

exactly the same error norman......

this should have no bearing, as they are both html pages, although one is above the acatalog folder in the site root. (in this case as the search form is processig the same info, just from different pages)

seems that the form action tag should have a ref, i.e base_path=../acatalog or something similar ????

regards

mike

[NormanRouxel]

The BASE HREF tag is created on the fly by the scripts which create it from the Actinic:BASEHREF tag. They seem to misbehaving.

Actinic creates a file "results.html" that formats the search results list. Here's the start of it:-

<TITLE> www.thefreemason.com Search Results</TITLE><Actinic:BASEHREF VALUE="http://www.thefreemason.com/"/><META NAME="ACTINICTITLE" CONTENT="Search Results">........

The Actinic:BASEHREF tag above looks to be OK.

When a search list is created the file, "results.html" above, is processed by the scripts to format and display the list of matches.
In these scripts and specifically in ActinicPXML.pm the subroutine BaseHrefTagHandler should create the BASE HREF tag with the value shown above.
However the displayed results page contains:-

<TITLE> www.thefreemason.com Search Results</TITLE><BASE HREF="http://www.thefreemason.com/www.thefreemason.com/"><META NAME="ACTINICTITLE" CONTENT="Search Results">........

Which is clearly wrong as the value is duplicated.

Also I note in your network settings that your script ID number is 3333 whereas the files on your site refer to 2222. This may be because you've altered them since posting your network settings.

Anyway I don't think I can help any further on this one. You may have to ask Actinic for this one. My notes above may save them some time.

Norman

[murf]

Problem fixed

CATALOGURL http://www.thefreemason.com/

is incorrect in networksettings

should be

CATALOGURL http://www.thefreemason.com/acatalog/

as this is the catalog location (folder) and not the location of the site

thanks for your help all !

mike

[NormanRouxel]

That's what I said about 4 items up!

Norman

[murf]