I recently had a client of mine call me with an error. I fixed it
easily enough by going into the Actinic Link source files and
removing the character, ( Actually I had to walk them through
it over the phone, not fun ), but I wanted to bring it to your
attention any way.
By the way I have not done the latest upgrade yet.
I'm still using 6.1.2.1.0.0.DDVA, but am wondering if this will
happen in in the latest version also.
So here is the error message that gets generated:
( I have also attached an image of the actual error
message below ).
--------------------------------------------------------------------------
in XML processor; There was an error when storing "Ship to: 5202 Indiana Ave
Lubback, TX 79413" in the "customer message name" field. QuickBooks error message:
The name cannot contain a colon. The colon is a special character used to separate
list elements from supplements.
--------------------------------------------------------------------------
This also seemed weird because the error mentions "name",
but the customer actually used the correct text box for the
special shipping instructions. I could tell that by having
my client look into the customer's order details.
The customers message was in the proper place.
And after I fixed the source file and ran Actinic to QuickBooks,
it went through fine, and showed up in the proper place within
QuickBooks. So all the mapping appears to be in order.
Just wanted to let you all know, as this type of message is
actually proper english that most any customer would see fit
to type in.
I know specified characters can be omitted with javascript.
I'm wondering if this should be implemented.
Hope to hear your comments soon.
PS. Is anyone seeing my username in the "Members List"?
Because I don't see it when I go to the Members link and
click on the "S" and look for "Sly9er".
easily enough by going into the Actinic Link source files and
removing the character, ( Actually I had to walk them through
it over the phone, not fun ), but I wanted to bring it to your
attention any way.
By the way I have not done the latest upgrade yet.
I'm still using 6.1.2.1.0.0.DDVA, but am wondering if this will
happen in in the latest version also.
So here is the error message that gets generated:
( I have also attached an image of the actual error
message below ).
--------------------------------------------------------------------------
in XML processor; There was an error when storing "Ship to: 5202 Indiana Ave
Lubback, TX 79413" in the "customer message name" field. QuickBooks error message:
The name cannot contain a colon. The colon is a special character used to separate
list elements from supplements.
--------------------------------------------------------------------------
This also seemed weird because the error mentions "name",
but the customer actually used the correct text box for the
special shipping instructions. I could tell that by having
my client look into the customer's order details.
The customers message was in the proper place.
And after I fixed the source file and ran Actinic to QuickBooks,
it went through fine, and showed up in the proper place within
QuickBooks. So all the mapping appears to be in order.
Just wanted to let you all know, as this type of message is
actually proper english that most any customer would see fit
to type in.
I know specified characters can be omitted with javascript.
I'm wondering if this should be implemented.
Hope to hear your comments soon.
PS. Is anyone seeing my username in the "Members List"?
Because I don't see it when I go to the Members link and
click on the "S" and look for "Sly9er".
" one of our clients choose to included in her special shipping instruction prompt. This gets added to the whole text string which actinic link places in the customer message field of the consequential invoice that is created in Quickbooks. This then generates an error while running “Process” from Actinic Link, with error message explaining the misuse of a colon, which is normally used to separate fields. Since there is absolutely no way to edit this "special shipping instruction" from Actinic, and somewhat of a drag to edit the exported csv file before running Actinic Link, I would like to know if there is already a solution to this problem or if you still working on a patch please let me know.
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