Bit of a problem can’t seem to figure out. I recently added two new credit cards to the payment method in ‘Business Settings – Payment & Security – Configure Method’
They were –
Switch (with issue number)
Switch (with no issue number)
I’ve ticked all the relevant boxes (see here)
The problem is not on the web site. Everything works ok and the customers can enter their details. The problem is when the order is downloaded, the info is not captured correctly. The long number is there, but the card type is blank, the issue number, sec number and start dates are missing. This problem is only with the new cards I set up. Visa/Mastercard is ok.
If I manually enter a fresh order, those boxes do appear.
Can anyone help?
If you need it, my web address is www.merlinarcherycentre.co.uk
They were –
Switch (with issue number)
Switch (with no issue number)
I’ve ticked all the relevant boxes (see here)
The problem is not on the web site. Everything works ok and the customers can enter their details. The problem is when the order is downloaded, the info is not captured correctly. The long number is there, but the card type is blank, the issue number, sec number and start dates are missing. This problem is only with the new cards I set up. Visa/Mastercard is ok.
If I manually enter a fresh order, those boxes do appear.
Can anyone help?
If you need it, my web address is www.merlinarcherycentre.co.uk
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