Contact Us Form - Email Text

[auztin100]

Hi,

I need to change the contents of the email that is sent to the customer when they fill in the contact us form, and submit.

Can you tell me where this text is defined ?

Thank you.

[Duncan Rounding]

Hmmm, not sure if an email is actually sent to the customer when they fill in the contact us form - I just tried this and I didn't receive anything. Isn't there just a confirmation message - is this what you are referring to?

[auztin100]

Hi, yes, there is an email sent back to the customer when they fill this form in, it contains :-

"Thank you for your email below. You will receive a reply shortly."

Thanks

[dave_finlayson]

Don't have V7 here but in V8 the text is in Design | Text | Phase -1 ID 2379.

[auztin100]

Thats the one,

Thanks.

I don't suppose anyone knows where the template for this email is also ?

[dave_finlayson]

I don't think there is one!

[auztin100]

Thank you.

That sounds about right, I wanted to put some text below the copy of the email part.


""""
Thank you for your email below. You will receive a reply shortly.

Name:Austin Harvey
Email Address:sales@girlsofelegance.co.uk
Message:
test


<------------ want some text here
"""""""""

[Duncan Rounding]

Found it.
Design text - Web Site - Misc - ID 2379

Odd that I didn't receive an email when I tried this on my site. Will have to recheck it.

[auztin100]

Thank you.

That sounds about right, I wanted to put some text below the copy of the email part.


""""
Thank you for your email below. You will receive a reply shortly.

Name:Austin Harvey
Email Address:sales@girlsofelegance.co.uk
Message:
test


<------------ want some text here
"""""""""

Anybody have any idea how to do the above ??

[dave_finlayson]

Don't think you will be able to do it through Actinic, sounds like a script change to me. If you are lucky someone else might have looked at it before but you would be as well just placing the text above if possible.

[leehack]

I thought all email templates could be accessed on the 'misc' tab in template manager, i might be wrong though, its a distant memory. With it being that short, it also stands a chance that it is written within the script itself and not a template at all.

[Darren B]

You need to edit the template file, and if you want to add stuff like address and that to it, let me know i have some script mods, works in V7 and V8, take a look at the one on the kite site in my signature and let me know

D

[SpikyMikey]

You need to edit the template file, and if you want to add stuff like address and that to it, let me know i have some script mods, works in V7 and V8, take a look at the one on the kite site in my signature and let me know

D

Hi Darren

Any chance of you posting the script here please? I'd really like to add the address details on my contact us form.

Thanks in advance

Michael

[Darren B]

No Problems

Let me dig it out, on the wrong pc, in the wrong place, you will also need to edit the contact us form aswell as the script

Cheers
D

[Darren B]

OK attached are the files, both as text, contactus is a html and the mailform is a .pl

Back up you files before you use these, i have used v7 in V8 but these are from my V8 site, you can copy the parts from the script if you prefer

# Construct the mail text and send it to the merchant
		#
		$sError = ACTINIC::GetPhrase(-1, 2377);
		$sTextMailBody .= ACTINIC::GetPhrase(-1, 2370) . $sName . "\r\n";
		$sTextMailBody .= "Company or House: " . $::g_InputHash{'HOUSE'} . "\r\n";
		$sTextMailBody .= "Street: " . $::g_InputHash{'ADDRESS1'} . "\r\n";
		$sTextMailBody .= "Town: " . $::g_InputHash{'ADDRESS2'} . "\r\n";
		$sTextMailBody .= "City: " . $::g_InputHash{'ADDRESS3'} . "\r\n";
		$sTextMailBody .= "County: " . $::g_InputHash{'ADDRESS4'} . "\r\n";
		$sTextMailBody .= "PostCode: " . $::g_InputHash{'ADDRESS5'} . "\r\n";
		$sTextMailBody .= ACTINIC::GetPhrase(-1, 2371) . $sEmailRecpt . "\r\n";
		$sTextMailBody .= "Phone Number: " . $::g_InputHash{'PHONE'} . "\r\n";
		$sTextMailBody .= ACTINIC::GetPhrase(-1, 2373) . "\r\n" . $sMessage . "\r\n\r\n";
		my @Response = ACTINIC::SendMail($::g_sSmtpServer, $$::g_pSetupBlob{EMAIL}, $sSubject, $sTextMailBody, $sEmailRecpt);
		if ($Response[0] != $::SUCCESS)
			{
			ACTINIC::RecordErrors($Response[1], ACTINIC::GetPath());
			$sError = $Response[1];
			}

This section is the modified area

hope this helps

D