Hi,
I am on Digital Download, and use Autoship to sned products.
I recieved an order today that looks like it gave the customer some problems.
They entered it 3 times, creating 3 unique Actinic Order Numbers.
But, none of the orders generated a COPY to be sent to my new orders mail box, and payment did not get authorised?
Anyone got any ideas what may be wrong?
Thanks, Simon.
I am on Digital Download, and use Autoship to sned products.
I recieved an order today that looks like it gave the customer some problems.
They entered it 3 times, creating 3 unique Actinic Order Numbers.
But, none of the orders generated a COPY to be sent to my new orders mail box, and payment did not get authorised?
Anyone got any ideas what may be wrong?
Thanks, Simon.
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