Return to search after ordering

[Dave Carter]

A couple of our customers have complained that with our online shop (Catalog v. 6), they enter the search screen, find the item they want, then once they have confirmed the selected item they are returned to the search screen rather than the page that contains the item they have just ordered. I tend to agree with them that this is rather cumbersome and it would be better to go back to the catalog page rather than the search screen. Is this something that can be altered?

[pinbrook]

in the advanced user guide it tells you how to alter the destination url on the "done" button.

this has to be a designated URL within acatalog folder

[Dave Carter]

Thanks Jo, but this only seems to cover the destination once the ordering is complete, and relies on a specific URL. What I need is a return to the last catalog page viewed after pressing "confirm" once an item has been added to the basket. Bear in mind I am a complete computer numpty, so may be missing something obvious.

[cdicken]

This seems to be a problem with framed themes. I have reported it to the development team.

As a possible workaround, take a backup of your 'Site1' folder and then change themes to 'Futuristic'. From your backup, copy all the code that gives you the nice navigation bar from 'Act_FrameNavBar.html' to 'Act_Primary.html' overwriting NETQUOTEVAR:FOOTERGUIDE.

Replace the NETQUOTEVAR:NAVGUIDE in your pasted-in code with NETQUOTEVAR:FOOTERGUIDE.

You may also want to remove the

<img src="t.gif" width="145" height="77">

line, and replace

<td background="background2.gif"

with

<td bgcolor="#d2d2d2"

Hope it works for you

[danielle]

Im following this thread as I would like to be able to send users to the previous page once a product has been placed in the basket. Is there a solution to this?

thanks

[Dave Carter]

Hi Danielle,

Do you have exactly the same problem as me? When navigating the site via the site map etc., everything is OK, the customer is returned to the last page they were looking at when they hit "add to basket" once they have confirmed the item, but if they used the search facility rather than the site map, they are returned to the search screen.

[danielle]

Dave, I get a similar problem, I just tested your theory, searched for a product, went the result, bought it, and then I was redirected to the product. Brilliant.

BUT:

The problem i have is that on the home page we have links to products, if you go to order one of those, it redirects you back to the home page, I dont want that, I want it to go back to the product page, as there are associated items on the same page.

hmmmmm, any ideas anyone?