Big Problem - All images missing in Actinic!

[madboyo]

Here's another example

Site Preview using IE7 (7.0.5730.11)

Image Properties
file:///C:/C:/MxBits_Site/Images/Site/Product%20Images/OEM%20Images/ATH-BEARINS.JPG

Page Source
<IMG SRC="/C:/MxBits_Site/Images/Site/Product Images/OEM Images/ATH-BEARINS.JPG" ALT="Honda Wheel Bearings" BORDER=0 HEIGHT=130 WIDTH=170 > </td><td valign="TOP" align="LEFT" colspan="2">


Seems to me that IE7 is translating the path statement incorrectly even thoughthe actual written code is correct.

Is the default browser on the system used to provide the Preview Pane in Actinic by any chance?

[madboyo]

####### Update Info! #######

From the testing I have done I have found the following!

I honestly do not believe there is a problem with Actinic!

I very much believe it is an IE 7 browser issue!

Actinic use Internet Explorer to produce the Preview Pane in the application. #important# even if Internet Explorer is not the default browser!

I have changed the default browser on my system to Firefox. I ran a site Preview and all the images are shown correctly in Firefox!

I still have the problem of missing product images in the preview pane though.

Can Actinic be changed to use Firefox for the Preview Pane?

Does this mean that when if publish the site all users out there running IE7* would not see the images or is this problem entirely local? (All I need to do now is fix the II6 permsions problem on my test server and publish to that to find out!)

[Mike Hughes]

I suspect you won't see this problem on a real web server.

It looks to me suspiciously like one or more of the following:

- IE having problems with image references on the C: drive
- IE having problems with basehrefs referencing the C: drive
- An IE caching problem not updating after you changed away from full path image references.

Mike

[madboyo]

And so it goes on.

Well now we have identified an issue with IE7 referencing files on C:\****** I have no other option but to move all the files and then repoint all images in actinic.


Step 1
All images moved to Site1\Images\"individual dir" - Done

Step 2
Launch Actinic and repoint a single image file. Make sure it displays in the preview pane - Done

Step 3
Take a copy of ActinicCatalog.mdb. Open Product table, find file and look for the value in sFragmentImage.

Step 4
Run a "replace" on the column "sFragmentImage" to modify the existing file paths to match the reference one.

Step 5
Copy database back into the site1 folder and launch Actinic.

All Fragment Images now display the images in the Preview Pane.


Questions is where are all the Section, Sub-Section and Product image references found? Which table/s?

[madboyo]

So far I have found these tables and columns

Fragment = Product = sFragmentImage
Section = Catalogue Section = sSectionImageFile
Product = FileList = Path


I've managed to edit image paths for Fragments and Section images.

I found a database table called "FileList" listing the path to all files used. There is a coloumn titled "Path" and all the file paths are stored there although format isn't straight text.

e.g.

"C%3a%5cMxBits%5fSite%5cImages%5cSite%5cProduct%20Images%5cPro%20Carbon%5cYAM%5cYAM%5fSPK%5fCOVER%5fPC%2ejpg"

I edited the path to
"Pro%20Carbon%5cYAM%5cYAM%5fSPK%5fCOVER%5fPC%2ejpg"

The problem is that the image did not come back and Actinic was still showing the old file path in the app itself.

I'm guessing there is either another reference somewhere in another table which I can't find or there's something I need to do to make the change happen.

P.S. I did take this file and change it in the Actinic gui. The path shown changed and the image did appear. Even the entry in the DB was the same but when I edit the database rather than use the gui the change doesn't take place. What am I missing???????

[madboyo]

After a while of looking at the Path column I realised that the core files for actnic were referenced using a fully qualified path

e.g. C%3a%5cProgram%20Files%5cActinic%20v7%5cSites%5cSite1%5csh000001%2epl

So it got me thinking that the image files also needed to be referenced in that way not like i did it as I showed above. So I changed an image file path to

C%3a%5cProgram%20Files%5cActinic%20v7%5cSites%5cSite1%5cImages%5cPro%20Carbon%5cKaW%5cKAW%5fLOW%5fFORK%5fGUARDS%5fPC%2ejpg

Unfortunately for me this didn't either. All my product images still do not show and the file path still remains pointing to the i9mages directory outside of Site1.

Any ideas?

[madboyo]

I feel like I'm talking to myself at the moment! Oh well it helps me think about things more clearly when it's written down anyway!


Having done a search for FileList it seems that this table is to do with telling Actinic all the information it needs when deciding whther to upload a file or not. So it looks like my hunce of the image path data being held elsewhere. I've search all the tables (as far as I can see) and cannot find another reference to the path for individual product images.

Does anyone know?

[madboyo]

http://community.actinic.com/showthr...7&page=1&pp=15

I found the missing table! #does a backflip#

The thread above has loads of info for people in my situation who are having to migrate all images into the Site1 folder.

Thanks guys!

[pinbrook]

Don't worry about talking to yourself, I am sure there were others who were listening but waiting to see if you could resolve this yourself.

Its very true that talking to yourself is useful or as i refer to it, talking at a blank wall, its also nice to know that someone else will probably jump in a help at some stage BUT you just proved that with some persistance you can work it out for yourself AND 99% of problems HAVE already been entered into the forum ands its just a case of digging deep enough.

[leehack]

Ask Tracey for her hand in marriage, you'll make a good couple.

[TraceyHand]

Ask Tracey for her hand in marriage, you'll make a good couple.

hey!
I heard that

[leehack]

I didn't whisper it bumpsy!