Another Import Problem

[Dave S]

Sorry folks - have had errors before and eventually got round them but this one is a bit persisitent.

Using 2 machines - an image on my machine has corrupted and unable to delete it and it was causing problems with the import from the other machine. Therefore I renamed the images folder on my machine and made a new image folder with all the original images (minus the corrupted one). The product that referred to the corrupted pic - I deleted the image address on this product on both machines before taking a snapshot from the shop machine. Now trying to import the snapshot at home I keep getting this message:

FATAL ERRORS
(File ImportBackup.cpp, Line 316) - Archive error 5 - The compression operation failed
Library error - Can not open file C:\Program Files\Actinic v7\Sites\Site1\A000232.cat ! has been caught.

I've tried importing with other programs closed, I've closed Actinic and opened it again, etc, but still keep getting the same message.

Any other suggestions gratefully accepted.

Dave

[RuralWeb]

Compact your database

[Dave S]

I've already tried that.
Have tried importing without other programs running.

The message quotes "Library error" - does this suggest an error in the actual snapshot file?

[RuralWeb]

A forum search will result in loads of threads about this - work through them and then post again

[wjcampbe]

With Actinic closed, open your Actinic site folder in windows explorer and look for a file called ActinicCatalog.ldb - this is the lock file that Access creates when an action requires exclusive use of the database.

These .ldb files should be automatically deleted when the file lock action is completed, but sometimes the auto-delete goes wrong.

Delete that .ldb file and you will be good to go.

The 'has been caught' message really needs changing to 'was locked by another process' - maybe in a future release?

[Dave S]

Bill - my site folder doesn't contain that file.

My Actinic program contains 3 different sites - could I delete the problem site, register it again and try and import the snapshot?

[Dave S]

Well the good news is I've managed to solve the problem.

The bad news is the rogue image file causing the initial problem - I couldn't delete it because of an error message "cyclic redundancy check" so I moved it out of Actinic. This threw up another fatal error on Actinic file A000232.cat

I couldn't delete this either because of the same error message. Therefore I deleted Site 1 from Actinic (this removed all the files except A000232.cat)
and re-registered my site with a new name but original code and it produced a new site. I was then able to import my snapshot from the other machine successfully.

If I search for "cyclic redundancy check" in Google to find an explanation, some people warn of possible hard disk problems ahead so it may be even worse news than I originally thought. At least it's not an Actinic problem.

Has anyone else come across "cyclic redundancy check"???

[leehack]

If memory serves me correct, the cyclic error is hard disk failure related. Either that or it is linked to an MS Windows update. Both lurking in my head, no idea which one, safe to say probably neither....moving on.

[wjcampbe]

A CRC error may only mean you have bad sectors on your hard disk. Run checkdisk from your My Computer. (select your disk | properties | tools tab - error checking - click 'heck now' )

If there are frequent problems with increasing numbers of bad sectors, then the disk may be on the way out. Ocassional bad sectors are common, annoying, but not necessarily fatal.

[leehack]

click 'heck now'

Funniest typo i've read in a while, nice one Bill

[Dave S]

Thanks Bill - I did a disk check and it showed up my two rogue files, deleted them and all seems to be well now.

[Duncan Rounding]

Make sure you have a good backup regime in place. Bad disk sectors is often an early indication that your hard disk might be on it's way out.

[Dave S]

I ALWAYS backup - losing everything doesn't bear thinking about.